Deputy Program Manager (Remote)

Govcio LLC•UNAVAILABLE, UNAVAILABLE

2d•Remote

About The Position

GovCIO is hiring a Deputy Program Manager to lead a large, geographically dispersed team supporting program management, data, and reporting activities for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). The role advises team members and government stakeholders on processes and methodologies for government taskings, data analytics, case management, strategic planning, and other program needs. This is a fully remote position.

Requirements

Bachelor’s degree or commensurate experience.
12 or more years of experience working in dynamic customer delivery environments; two years of experience may be waived for a master’s degree.
Direct experience in a law-enforcement-specific environment.
Experience working with ICE-specific data and processes.
Ability to attain and maintain DHS clearance; U.S. citizenship is required.

Nice To Haves

Direct experience managing a program team of more than 20 personnel across multiple on-site work locations.
Excellent written and oral communication skills.
Strong understanding of project management and data analysis.
Strong analytical, problem-solving, and organizational abilities.
Ability to lead in an extremely fast-paced environment.
Ability to foster collaborative relationships with other teams and external stakeholders.
Flexibility to change direction at short notice while tracking and executing tasks in progress.
Ability to think outside the box when communicating or handling a variety of situations.
Clear understanding of activities, roles, and responsibilities on large-scale IT projects.

Responsibilities

Assist in establishing processes and practices to streamline reporting and data needs across ICE Areas of Responsibility (AORs).
Provide thought leadership on innovation and automation for project deliverables and field communication with headquarters.
Guide delivery team personnel carrying out daily and weekly requirements and ad hoc, quick-turnaround tasks.
Lead customer engagement to discuss client needs, issues, and challenges and identify paths to resolution.
Coordinate cross-discipline team members to keep work aligned with project requirements, deadlines, and schedules.
Review project deliverables and artifacts for compliance with team quality standards.
Develop, gather, and distribute information and documentation to business and technical customers in support of the program.
Establish and execute effective project communication plans.
Analyze changes in requirements with team members and recommend timely, expedient solutions.
Translate complex issues from multiple information sources into clear, concise, compelling written narratives.
Develop presentations, prepare meeting agendas, and synthesize complex information into concise visualizations using tools such as PowerPoint.