Deputy Program Director

Cornerstone Support Services LLC•Indianapolis, IN

156d•$40,000 - $50,000

About The Position

The Deputy Program Director is responsible for the overall operation of assigned service sites within CYRS’s Youth Residential Emergency Shelter, including staff budgets, compliance with state and federal regulations or service standards, and the quality of services provided. The role partners with the Program Director to ensure staff training is completed on time and manages and supervises the operation and delivery of care within the home, including medical needs. The Deputy Program Director also supervises program staff, implements disciplinary actions, and conducts weekly and/or monthly staffing meetings. The position requires communication, organizational, advocacy, and business skills. The Deputy Program Director oversees care, staff performance and development, recruitment and scheduling, documentation, budgets, referrals, care planning, safety practices, and facility operations. The Deputy Program Director performs the Program Director’s duties when that role is vacant or the Program Director is unavailable.

Requirements

Must be over age 25.
BA/BS or master’s degree in psychology, a human services area of study, social work, or counseling.
Three years of work experience in human services or residential services for individuals with disabilities.
Two years of supervisory experience in child welfare or a therapeutic setting serving children, or similar experience.
Previous experience providing services and support to individuals with disabilities.
Ability to work flexible hours and locations and cover direct-care shifts as necessary.
Experience managing systems, processes, and people.
Working knowledge of federal, state, and local regulations concerning services to individuals with acquired brain injuries.
Valid Mantoux tuberculin test or chest X-ray within 30 days of employment.
Ability to understand and carry out written, verbal, or scheduled instructions.
Ability to handle multiple tasks.
Basic computer skills and ability to learn and use identified software applications.
Ability to operate general office, household, and adaptive equipment.
Ability to read, comprehend, interpret, and apply procedures, safety rules, instructions, data, and reports.
Basic English grammar skills sufficient to write routine reports and correspondence.
Organizational skills and ability to document data accurately and maintain records.
Effective verbal and written communication skills for diverse audiences and customers.
Ability to work effectively as a team member and promote a positive work culture.
Ability to communicate with personnel at all levels, both inside and outside the company.
Regular attendance, punctuality, and accurate attendance records.
Ability to organize work, take initiative, and accomplish tasks.
Cooperative attitude and tolerance for stress in critical situations.
Ability to maintain confidentiality, integrity, and accountability.
Ability to work a flexible schedule that may include days, evenings, weekends, and overnight shifts.
Must provide own transportation and have a valid driver’s license and driving record meeting insurability requirements.
Must maintain and provide documentation of auto insurance.
Ability to lift, move, or transfer individuals or materials weighing up to 75 pounds periodically.
Ability to stand, walk, stoop, and bend frequently.
Manual dexterity sufficient to reach, handle items, work with fingers, and perceive attributes of objects and materials, including medication and first-aid supplies and items used in meal preparation and household tasks.
Must maintain CPR and First Aid certification and remain current on other training required by Indiana state guidelines, industry accreditation standards, and company guidelines.

Responsibilities

Supervise assistance provided to children to promote their physical, social, and psychological wellbeing.
Oversee staff compliance with agency procedures for health care, behavior supports, and safety practices.
Ensure staff complete required documentation and records to support quality services and regulatory compliance.
Conduct timely performance reviews for direct support staff.
Maintain a work environment that supports staff dignity and fair treatment.
Participate in recruitment and hiring and termination decisions for assigned locations, and ensure vacancies are filled in a timely manner.
Ensure staff schedules are prepared and posted on time and that staffing is used efficiently.
Oversee staff training and orientation and ensure records are submitted to the administrator on time.
Serve as a positive role model and support staff development.
Conduct staff counseling and corrective action, including work improvement plans and follow-up.
Supervise systems for the disposal, collection, and storage of medical waste.
Partner with the Program Director to ensure documentation and records are compliant.
Monitor labor hours and ensure assigned service sites operate within budget guidelines.
Receive and field referral calls regarding services.
Oversee care plan planning and development.
Supervise staff interactions with people served and support staff in promoting the rights and quality of life of those served.
Support supervision of day-to-day activities and operational requirements of the facility.
Ensure staff complete Environment of Care rounds according to policy.
Perform the Program Director’s duties when that position is vacant or the Program Director is unavailable.
Cover direct-care shifts as necessary.