Deputy Program Director

Cornerstone Support Services LLC•Anderson, IN

9d•$40,000 - $50,000

About The Position

The Deputy Program Director is responsible for the overall operation of assigned service sites within CYRS’s Youth Residential Emergency Shelter, including staff budgets, compliance with state and federal regulations or service standards, and the quality of services provided. The role partners with the Program Director to ensure staff training is completed on time and manages and supervises the operation and delivery of care in the home, including medical needs and program staff supervision. Duties also include disciplinary actions and conducting weekly or monthly staffing meetings. The work is highly complex and requires communication, organizational, advocacy, and business skills. The Deputy Program Director oversees services and supports for children, staff practices and documentation, performance reviews, recruiting and staffing, schedules, training, care planning, compliance, labor hours, and budget adherence. The Deputy performs Program Director duties when that position is vacant or the Program Director is unavailable.

Requirements

Must be over the age of 25.
BA/BS or master’s degree in psychology, a human services area of study, social work, or counseling.
Three years of work experience in human services or residential services for individuals with disabilities.
Two years of supervisory experience in child welfare or a therapeutic setting serving children, or comparable experience.
Previous experience providing services and support to individuals with disabilities.
Ability to work flexible hours and locations and cover direct-care shifts as necessary.
Experience managing systems, processes, and people.
Working knowledge of federal, state, and local regulations concerning services to individuals with acquired brain injuries.
Valid Mantoux tuberculin test or chest X-ray within 30 days of employment.
Ability to understand and carry out written, verbal, or scheduled instructions; handle multiple tasks; and learn and use computer software applications.
Basic computer skills and ability to operate general office, household, and adaptive equipment.
Ability to read, comprehend, interpret, and apply procedures, safety rules, instructions, data, and reports.
Basic English grammatical skills for writing routine reports and correspondence.
Organizational skills and ability to document data accurately and maintain records.
Effective verbal and written communication with varied audiences and internal and external personnel.
Ability to work as a team member and promote a positive work culture.
Regular attendance, punctuality, and accurate attendance records.
Ability to organize work, take initiative, cooperate, tolerate stress in critical situations, and maintain confidentiality, integrity, and accountability.
Ability to work a flexible schedule that may include days, evenings, weekends, and/or overnight shifts.
Must provide own transportation, hold a valid driver’s license, meet driving-record insurability requirements, and maintain and provide proof of auto insurance.
Ability to lift, move, or transfer individuals or materials weighing up to 75 pounds periodically.
Ability to stand, walk, stoop, and bend frequently, and sufficient manual dexterity to handle items and work with fingers.
Must maintain CPR and First Aid certification and stay current on other training required by Indiana state guidelines, accreditation standards, and company guidelines.

Responsibilities

Supervise assistance provided to children to promote their physical, social, and psychological wellbeing.
Oversee staff compliance with agency procedures for health care, behavior supports, safety practices, and required documentation.
Conduct timely performance reviews for direct support staff.
Maintain a workplace that supports staff dignity and fair treatment.
Participate in recruitment and hiring and termination decisions, and ensure vacancies are filled promptly.
Ensure schedules are prepared and posted on time and that staffing is used efficiently.
Oversee staff training and orientation and ensure training records are submitted to the administrator on time.
Serve as a positive role model and support staff development.
Conduct staff counseling and corrective action, including work improvement plans and follow-up.
Supervise systems for the collection, disposal, and storage of medical waste.
Partner with the Program Director to ensure documentation and records are compliant.
Monitor labor hours and keep assigned service sites within budgetary guidelines.
Receive and field referral calls about services.
Oversee planning and development of Care Plans.
Supervise staff interactions with people served and support staff in promoting their rights and quality of life.
Support supervision of day-to-day facility operations and requirements.
Ensure staff complete Environment of Care rounds according to policy.
Perform Program Director duties when the position is vacant or the Program Director is unavailable.
Hold weekly and/or monthly staff meetings and implement disciplinary actions.
Ensure staff training occurs in a timely manner in partnership with the Program Director.