Deputy Program Director, Academy for Community Behavioral Health

RFCUNY Research Foundation of the City University of New York•New York, NY

1d•Onsite

About The Position

The Research Foundation of The City University of New York (RFCUNY) is seeking a Deputy Program Director for the Academy for Community Behavioral Health. This role will provide operational and strategic leadership to advance the Academy’s vision, mission, values, and goals. The Academy for Community Behavioral Health equips NYC non-profit care providers to proactively and compassionately address behavioral health. It prioritizes capacity building with NYC communities most impacted by health and socioeconomic inequities. The Academy offers free learning programs, pilot programs using participatory methods, and aims to expand and deepen these services. The role reports to the Academy Director and will help enhance the Academy's capacity to serve NYC’s non-profit care providers and their communities. The ideal candidate will have a demonstrated record of operational excellence, leadership, and community behavioral health expertise, including experience developing, delivering, and managing high-quality learning and capacity-building programs in behavioral health, with experience in curriculum development. A compelling vision for how the Academy can improve community behavioral health, build capacity, and advance equity is also sought. This is a full-time role with benefits.

Requirements

Advanced degree in a related field, and no fewer than ten (10) years of relevant professional experience with progressive responsibility. Substantial relevant experience may be considered in place of an advanced degree.
At least 5 years’ experience supervising direct reports.
Successful experience in a senior manager or administrator role, including project management and budget management.
A record of successfully creating or leading learning and capacity-building programs, particularly in behavioral health; advanced knowledge of instructional design and curriculum development.
Advanced knowledge of community behavioral health, such as through demonstrated competence, continued learning, or contributions to knowledge or practice in one or more Academy focus areas.
Demonstrated successful experience equipping others to apply behavioral health skills.
Strong project management skills, preferably with 3+ years’ experience managing complex learning and development initiatives.
Strong interpersonal skills for working effectively with external and internal partners and stakeholders.
Strong written and verbal communication skills to produce clear, accurate, relevant, and timely materials and updates of various kinds (e.g. public resources, sponsor briefings, scholarship).
Ability to articulate the Academy’s vision, mission, values, goals, and services.
Strong computer skills; fluency with Microsoft Office (Word, Excel, Powerpoint, Teams, Outlook), Zoom, and online survey tools.
Ability to balance independent and highly collaborative work; set priorities; manage on-time, high-quality task and project completion; and, adapt to changing situations and priorities.
Interest in and commitment to the Academy’s vision, mission, and values.
A high degree of reliability and integrity.
Candidates must be authorized to work in the United States on a continuous basis.

Nice To Haves

Experience supervising consultants a plus.
Experience providing comprehensive capacity building support (beyond initial training) preferred
Experience delivering and managing evidence-supported behavioral health interventions in community settings
Demonstrated commitment to addressing mental health impacts of racism
Familiarity with learning management systems a plus.
Senior manager or leadership experience in higher education, technical assistance, or another related setting.
Experience managing city, state, federal, or private grants/contracts a plus.
Experience working in or with, or knowledge of, New York City non-profit care providers (e.g. community-based organizations, government agencies, or other related settings).
Familiarity with task sharing and integrated care models.
Experience managing the development and delivery of virtual instructor-led courses.
Proficiency in qualitative and quantitative data analysis.
Experience working to advance racial, economic, or social justice.

Responsibilities

Oversee daily operations of the Academy’s free learning programs for NYC non-profit care providers
Oversee the development and implementation of a course calendar that meets Academy goals
Manage interconnected workstreams to ensure on-time, high-quality task and project completion
Manage and update processes, policies, and resources that equip the Academy to meet or exceed performance targets, improve learner experiences and outcomes, expand the Academy’s audience, identify and respond to stakeholder needs, manage routine quality improvement efforts, and facilitate collaborative efforts to identify, prioritize, and meet short, medium, and long-term program improvement goals
Ensure funded deliverables and reporting requirements are met
Align programming with Academy mission, values, and standards of excellence
Support the Program Director in finance and budget administration
Monitor programmatic budget(s) in accordance with unit policy
Ensure all RFCUNY and CUNY SPS contracting and procurement policies and deadlines are adhered to
Contribute to strategic financial planning, including processes to forecast financial needs, identify external funding opportunities, and lead proposal and budget development
Apply demonstrated subject matter expertise to advance one or more Academy focus areas, such as by leading or advising on the development, delivery, or improvement of course curricula, or leading or advising on program evaluation, research, and/or co-design activities
Produce course content, resources, research, or other materials
May teach one or more courses, based on capacity and Academy need
Strengthen internal project management and instructional design processes and tools; train and support staff and consultants to apply best practices
Project manage the development of one or more learning programs or initiatives, which may include selecting and onboarding qualified specialists, developing and managing scopes of work, and managing performance and providing ongoing support to consultants/specialists
Support an ongoing strategic planning process, such as by providing leadership to advance one or more strategic goals, developing or facilitating strategic planning activities, documenting processes and outcomes, and assessing ideas for feasibility and fit
Write and review Academy communications and publications
Support special initiatives, as needed
Directly supervise key staff positions (e.g. 3-5 FT and PT staff roles), which may include senior subject matter experts, specialists, program managers, or associates
Support the evaluation of course curricula and training effectiveness; provide accurate, strengths-based guidance to improve programs
Help maintain and model a productive, compassionate, and collaborative work culture
Promote the professional development of staff and consultants, including by identifying and supporting opportunities for team members to expand skills and expertise, progressively advance their roles, or present or publish work
Build and maintain relationships with key constituents
Facilitate regular communications (e.g. meetings, updates) between the Academy and sponsor agencies
Act as key point of contact for specific stakeholders or projects, as needed
Organize, facilitate, or represent the Academy in routine meetings
Diagnose challenges, co-develop solutions, and support implementation
Represent the Academy publicly; clearly and accurately represent the Academy’s mission, approach, and services
Demonstrate strong professional judgment, including through clear and effective communication, sound decision making, and proactive, considered responses to challenges
Demonstrate perspective-taking and respect for all stakeholders
Ensure that the Academy’s daily operations serve and reflect the Academy’s vision, mission, values, and strategic priorities
Ensure the efficient and effective use of resources, in line with Academy goals and values
Exercise a high degree of autonomy, leading projects from concept through completion in line with Academy standards and values
Center diversity, equity, inclusion, and belonging at all stages of project design and execution
Center regard for NYC non-profit care providers and the communities they serve