Deputy Managing Director, Health and Human Services

City of Philadelphia • Philadelphia, PA

9d • Onsite

About The Position

The Deputy Managing Director (DMD) for Health and Human Services is a senior executive role within the Managing Director’s Office (MDO) of the City of Philadelphia. The DMD provides leadership across multiple city departments focused on health, behavioral health, human services, and related social programs. This role reports through a First Deputy Managing Director to the Managing Director, which is a cabinet-level position reporting to and appointed by the Mayor. The Deputy Managing Director for Health and Human Services oversees strategic leadership, policy implementation, and operational coordination across Philadelphia’s health and human services departments.

Requirements

• Bachelor’s Degree in Public Administration, Public Health, Health Administration, Public Policy, Business Administration, or a closely related field. Related fields may apply more specifically to division assignments.
• At least 10 years of progressively responsible leadership experience in a large, urban municipal government, public administration, large-scale operations, or a related field.

Nice To Haves

• Advanced level degree preferred.

Responsibilities

• Oversee and monitor divisions of operating departments or units (list is intended to be illustrative, not exclusive, and are subject to change based on Managing Director strategic vision) Health and Human Services Department of Behavioral Health and Intellectual Disability Services Mayor’s Commission on Aging Office of Community Wellness & Recovery Office of Homeless Services Philadelphia Department of Public Health
• Provide leadership and strategic oversight to assigned operating departments, ensuring alignment with the Mayor’s and Managing Director’s policies and objectives.
• Develop, propose and implement policies and initiatives that improve public service delivery, operational efficiency, and government effectiveness.
• Under leadership and direction of the Managing Director, ensure successful execution of major city initiatives, programs, and reforms in collaboration with department heads and city officials.
• Through leadership and oversight of divisions and close collaboration with other Deputy Managing Directors, encourage and lead collaboration among operating departments as well as functions not reporting to the Managing Director’s Office.
• Serve as a subject matter expert and advisor to the Managing Director on administrative and operational matters concerning assigned division.
• When necessary, work with assigned division areas to engage with community organizations, private sector partners, and other stakeholders to improve service delivery and policy outcomes.
• Ensure transparency, accountability, and equitable service delivery across the operating departments and operating function within the division purview.
• Represent the Managing Director’s Office and, when necessary, the Mayor’s Office at public events, press conferences, and official engagements as required.
• Under leadership of the Managing Director, manage cross-departmental initiatives to address wide-ranging complex policy and operational challenges.
• Monitor, guide, and advise on the budgetary and financial management for the operating departments and functions under the division purview, ensuring fiscal responsibility and resource optimization.
• Monitor and evaluate department performance, using data-driven approaches to track progress and ensure accountability in meeting strategic goals.
• Prepare arguments and justifications for policy and legislative advocacy priorities at the local, state, and federal levels.
• Find opportunities for and implement process improvements and technology solutions to modernize service delivery, reduce inefficiencies, and enhance public engagement.
• Facilitate intergovernmental relations, collaborating with regional, state, and federal partners on initiatives impacting Philadelphia.
• Ensure compliance with regulatory and legal requirements, providing oversight of city agencies' adherence to applicable laws, policies, and ethical standards.
• Strengthen community engagement efforts, ensuring resident feedback informs decision-making and city services are responsive to public needs.

Benefits

• Unlimited FREE public transportation all year long through SEPTA’s Key Advantage program.
• 8 weeks of paid parental leave.
• Comprehensive health coverage for employees and their eligible dependents.
• Wellness program offers eligibility into the discounted medical plan.
• Paid vacation, sick leave, and holidays.
• Generous retirement savings options.
• Eligibility to participate in the Public Service Loan Forgiveness program.
• Tuition discounts and scholarships (10% to 40% savings) with over a dozen esteemed colleges and universities, extending to spouse and dependents in some cases.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive