Deputy IT Operations Manager
About The Position
MANTECH seeks a motivated, career- and customer-oriented Deputy IT Operations Manager to join its team in Doral, Florida. The role serves as second-in-command for IT operations, supporting the Department of Defense Information Network (DoDIN) Operations Lead with day-to-day management and strategic planning. The Deputy oversees operational execution and readiness of IT and cybersecurity systems, helps ensure delivery of secure and interoperable IT capabilities, and supports compliance with CSSP inspections, A&A processes, the Risk Management Framework (RMF), and CORA program requirements. The Deputy is the primary escalation point for operational issues, outages, and incident response when the DoDIN Operations Lead is unavailable, and serves as Acting IT Operations Manager when required. The role also supports budget planning, resource allocation, staffing, workforce development, and the direction and mentorship of subordinate staff. It helps ensure team proficiency across data center operations, communications, cloud, network, DevSecOps, and service delivery, while promoting SLA performance, operational efficiency, process optimization, and proactive risk mitigation.
Requirements
- A bachelor's degree in project management, computer science, information technology, business administration, or a related field and at least 5 years of IT operations management, project management, or similar experience; OR a high school diploma and 9 years of relevant experience; OR an associate's degree and 7 years of relevant experience; OR a master's or PhD degree and at least 3 years of relevant experience.
- Must have an active Secret clearance.
- Must be eligible to obtain and maintain a TS/SCI clearance.
Nice To Haves
- Experience at a Department of Defense Combatant Command or component is desired.
- PMP certification.
Responsibilities
- Support the DoDIN Operations Lead in day-to-day IT operations management and strategic planning.
- Establish and maintain compliance through CSSP inspections, A&A processes, the RMF, and CORA program requirements.
- Oversee operational execution of IT services and ensure the capability and readiness of IT and cybersecurity systems.
- Deploy advanced, secure, and interoperable IT systems to provide an operational advantage to cybersecurity warfighters.
- Act as the primary escalation point for operational issues, outages, and incident response when the DoDIN Operations Lead is unavailable.
- Serve as Acting IT Operations Manager when required.
- Support budget planning, resource allocation, staffing, and workforce development initiatives.
- Ensure team proficiency in data center operations, communications, cloud, network, DevSecOps, and service delivery, and support consistent performance against SLAs.
- Enhance operational efficiency through strategic planning, process optimization, and proactive risk mitigation.
- Assist the DoDIN Operations Lead with managing IT operations and provide direction and mentorship to subordinate team staff.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
