Deputy IT Director – IT Operations and Cybersecurity

Cynet Systems • Columbia, SC

4d

About The Position

The Deputy IT Director serves as second-in-command of the IT Division in a contract-to-hire role, with the intent to convert to full-time employment after successful completion of the contract period. The position oversees IT operations in coordination with the IT Operations Manager, who reports to this role and manages daily operations. It also oversees managed-service and shared-services vendor relationships and supports cybersecurity and compliance programs in a regulated financial environment.

The role oversees infrastructure, business application, and helpdesk services provided by internal staff and managed service providers; serves as the primary operations liaison to statewide shared-services providers; and participates in the Information Security Team. The Deputy IT Director supervises and develops IT staff as part of the IT Division leadership team, oversees enterprise system integrations, and contributes to procurement, budget monitoring, audits, reporting, and long-range technology planning. Occasional rotating after-hours work may be needed for incidents, system maintenance, and deadlines. Candidates must pass a background and credit check before starting.

Requirements

• At least 6 years of progressive IT experience managing complex information technology functions.
• At least 3 years of full-time supervisory experience in an IT environment.
• Experience managing IT services delivered through managed service providers or outsourced vendors, including SLA and performance management.
• Leadership experience in cybersecurity operations, including incident response, vulnerability management, and risk assessment.
• Working knowledge of Active Directory, Microsoft Entra ID, and Intune.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Strong verbal and written communication skills.
• Ability to build and foster a team-oriented environment.
• Sound judgment and discretion when handling sensitive information.
• Ability to prioritize work to meet deadlines.
• Availability for occasional after-hours work.
• Must pass a background and credit check before starting.

Nice To Haves

• IT experience in state government, financial services, or another regulated environment, including audit, compliance, and risk management.
• Experience working within shared-services models in state government.
• Project management experience.
• Enterprise system and integration experience, including SAP, financial institution interfaces, and secure file transfer.
• IT procurement, contract management, and budget experience.
• CISSP certification.
• CISM certification.
• CompTIA Security+ certification.
• ITIL certification.
• PMP certification.

Responsibilities

• Oversee infrastructure, business application, and helpdesk services delivered by internal staff and managed service providers, holding vendors to performance and accountability standards.
• Serve as the primary operations liaison to statewide shared-services providers.
• Participate in the Information Security Team, including incident response, vulnerability management, risk assessments, and remediation.
• Support access control reviews, audits, and policy compliance.
• Oversee enterprise system integrations with the State's SAP environment, financial institutions, and third-party systems.
• Track contract renewals and assist with procurement, budget monitoring, annual audits and reporting, and long-range technology planning.
• Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
• Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior