Deputy HSA Prosthetic Representative (Detail NTE 1 Year)

Veterans Health Administration•Arlington, TX

9h•Onsite

About The Position

The Deputy Prosthetic Representative reports to the HSA 4.3 Chief of Prosthetics and is responsible for program & policy management, procurement & contracting, quality & compliance oversight, as well as clinical and technical support for all facilities within HSA 4.3. This role involves developing local organizational policies and procedures consistent with national policies, assuming all Prosthetics Manager duties in their absence, and assisting with the formulation, presentation, execution, and analysis of organizational budgets. The position also entails developing network-level proposals, business, and action plans, performing program cost analyses, and managing procurement and contracting for the Prosthetics & Sensory Aids Service. Additionally, the Deputy establishes program goals, resources, and operational aspects, provides guidance on Joint Commission standards and other regulations, and serves as an advisor to VACO for PSAS policy development. The role includes developing and conducting educational and training programs for PSAS staff and exercising supervisory authorities and responsibilities.

Requirements

Must be a U.S. Citizen to apply for this job.
Tentatively selected candidates for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
Applicants who refuse to be tested will be denied employment with VA.
Selective Service Registration is required for males born after 12/31/1959.
Must be proficient in written and spoken English.
Subject to background/security investigation.
Selected applicants will be required to complete an online onboarding process.
Acceptable forms of identification will be required to complete pre-employment requirements.
Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
Complete all application requirements detailed in the "Required Documents" section of this announcement.
Must serve a 1 or 2-year trial period during which fitness and advancement of the public interest will be evaluated.
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English.
Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team.
Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree.
Experience/Education Combination: Equivalent combinations of experience and education are qualifying.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
At least one year of experience equivalent to the GS-12 grade level, Experience includes, but is not limited too: knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team.
Ability to build and maintain partnerships with top management and stakeholders.
Skill in persuading others and gaining cooperation to accomplish goals.
Ability to effectively communicate orally and in writing regarding complex clinical and technical issues.
Knowledge of directives, handbooks, clinical practice guidelines, and regulations that apply to Prosthetic and Sensory Aids Service to develop and implement operational programs.
Ability to conduct regional reviews of Prosthetic and Sensory Aids Service.

Nice To Haves

Program/Project Management Experience
Healthcare/Procurement/Business Field Education
Procurement / purchasing / acquisition experience
Advance Customer Service Skills
Knowledge of Specialty Programs
VISTA
Supervisory / Team lead / Manager Experience in Prosthetics service

Responsibilities

Develops local organizational policies and procedures consistent with national policies and procedures.
Assumes all Prosthetics Manager duties in the absence of the Prosthetics Manager.
Assists with formulation, presentation, execution, and analysis of organizational budgets.
Develops network-level proposals, business, and action plans.
Performs program cost analyses such as development of life-cycle or other cost analyses of projects, or performance of cost-benefit or economic evaluations of programs.
Assists in the management of procurement and contracting for the Prosthetics & Sensory Aids Service.
Establishes program goals, program resources (e.g., specific-purpose and general-purpose budgets, space, equipment, supplies, and personnel), and operational aspects of a Prosthetics and Sensory Aids Program.
Provides guidance with Joint Commission standards and other regulations governing this function; works closely with oxygen and medical equipment companies to ensure quality and cost-effective delivery of services and compliance with contracts.
Serves as an advisor to VACO for development of PSAS policies.
Develops, conducts, and maintains a high level of educational and training programs for PSAS staff, as they relate to program changes, changes in prosthetic procedures, product availability, eligibility, and policies.
Exercises supervisory authorities and responsibilities involving work assignments and reviews, as well as the administrative and personnel management functions related to the staff supervised.
Assists in providing HSA-level oversight to facility Prosthetic Programs to achieve mission goals by utilizing available resources, adjusting workloads, developing/implementing/monitoring performance measures, and ensuring accountability.
Assists Prosthetic Representatives in all aspects of PSAS operation within a network.
Assists with the development of policies and standard operating procedures.
Assists with communications and reports for VACO, VISN, HSA, and facility Leadership.
Provides advice for new and renovated space for Prosthetic and Sensory Aids Services.
Oversight of quality and performance metrics, staffing and workload distribution, recruitment, staff training requirements, contract development, and compliance with accreditation bodies such as the American Board for Certification in Prosthetics, Orthotics, and Pedorthics (ABC) and Joint Commission; and stakeholder satisfaction.
Analyzes results across facilities in the VISN and recommends changes to procedures to enhance services and correct deficiencies.
Assists in the coordination of HSA level review and monitoring of high profile benefit programs which include clothing allowance, home oxygen, automobile adaptive equipment, and home and structural alterations to assure all program activities are carried out in accordance with eligibility requirements and VHA regulations.
Assists in developing VISN level proposals, business, and action plans.
Assists the HSA Prosthetic Representative with interaction with Veteran Service Organizations; responds to Congressional inquiries; cooperates with General Accounting Office, Office of the Inspector General, ABC, and Joint Commission audits, and collaborates with other Federal agencies or organizations outside the Federal health care system.
Reports to the VISN Prosthetic Representative and has interactions with VACO, VISN, and facility level Leadership in the execution of responsibilities.