Deputy Executive Director - Community Resources

El Paso County•El Paso, CO

11h•Onsite

About The Position

El Paso County is seeking a seasoned leader with meaningful criminal justice experience, strong operational judgment, and a genuine commitment to serving both staff and the community for the Community Resources Department. This is a builder's role where the selected candidate will work closely with the Executive Director to develop a high-performing department, with primary operational leadership over the Justice Services Division and a hand in shaping the health of the entire Department of Community Resources. The ideal candidate will bring steady, proven leadership through complexity and competing priorities, deep criminal justice experience and the ability to work across courts, law enforcement, and community partners, and a track record of developing people, owning outcomes, and making sound decisions with real accountability. This role is broader and more consequential than most senior positions, serving as a true executive partner supporting departmentwide strategy, cross-divisional operations, budget and performance management, and external stakeholder relationships, with delegated authority to represent the department when needed. This position is for individuals who lead with integrity, thrive in complex environments, and are energized by meaningful public service.

Requirements

Thorough knowledge of public administration principles and practices, including organizational management, strategic planning, budgeting, operational analysis, organizational development, change management, process improvement, cross-functional project management, and public-sector service delivery.
Thorough knowledge of public-sector resource planning, budget development, grants coordination, performance management, and administrative operations.
Knowledge of criminal justice system operations, justice services practices, interagency coordination processes, and operational practices associated with public-sector service delivery.
Thorough knowledge of applicable federal, state, and local laws, regulations, standards, and requirements governing public-sector operations, confidentiality requirements, records management, and public administration.
Knowledge of confidentiality requirements, public records responsibilities, records retention, data governance, and information-sharing practices in a public-sector environment.
Must be honest, truthful, trustworthy, and display a high standard of ethical conduct; understands the impact of actions on the organization, self, and others.
Ability to analyze operational challenges and develop effective solutions and recommendations.
Ability to assess operational risk, evaluate organizational challenges, and implement effective operational solutions in complex public-sector environments.
Ability to develop and improve operational structures, processes, and systems in evolving organizational environments.
Ability to synthesize complex operational, financial, and organizational information and present clear recommendations to executive leadership, elected officials, judicial stakeholders, and community partners.
Ability to establish and maintain effective working relationships with elected officials, judicial officers, law enforcement agencies, County staff, vendors, community organizations, external partners, and the public.
Ability to exercise political and organizational awareness while maintaining professionalism, neutrality, and a service-oriented approach.
Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
Ability to communicate effectively verbally and in writing, including preparing reports, presentations, and correspondence.
Ability to handle confidential, sensitive, and legally protected information with sound judgment and discretion.
Ability to exercise sound judgment, discretion, and professionalism in sensitive or complex situations.
Ability to interpret and apply County policies, procedures, and applicable regulations.
Ability to provide excellent customer service.
Maintain regular and punctual attendance.
Bachelor’s degree in business administration, public administration, criminal justice, social sciences, human services, or a related field. Four years of related professional experience may substitute for the required degree.
Seven years of progressively responsible experience in public administration, local government operations, criminal justice, community services, human services, organizational management, strategic operations, or a closely related field.
Master’s degree in a related field may substitute for one year of the required experience.
Three years of demonstrated supervisory, managerial, operational, or administrative leadership experience.
Experience overseeing complex operational programs, multiple functional areas, or cross-divisional initiatives in a public-sector or highly regulated environment.
Must possess and maintain a valid driver's license.
Must obtain and maintain a Criminal Justice Information Systems (CJIS) Certificate within thirty days of employment.
Must possess and maintain NCIC/CCIC certification or must obtain within sixty days of employment.
Must successfully complete and maintain any required federal, state, or local criminal history background checks, clearances, or security screenings associated with the duties of the position.

Nice To Haves

Master's degree in business administration, public administration, organizational leadership, communications, criminal justice, social sciences or related field.
Experience in government operations, criminal justice systems, community services, human services, veteran services, environmental services, or related public-sector environments.
Experience supporting strategic planning, organizational operations, budget development, performance management, process improvement initiatives, organizational change efforts, or cross-functional operational coordination.
Experience collaborating with courts, law enforcement agencies, community stakeholders, intergovernmental partners, elected officials, boards, or other public-sector service organizations, including preparation of executive reports, presentations, or operational analyses.
Lean Six Sigma, project management, change management, performance management, or process improvement training or certification preferred.

Responsibilities

Assists the Executive Director in the administration, operational leadership, strategic direction, and management of the Department of Community Resources.
Serves as a senior executive leader responsible for supporting departmentwide operations, strategic initiatives, organizational effectiveness, and cross-divisional coordination, with primary operational oversight of the Justice Services Division and authority to support departmental operations across assigned service areas.
Represents the Executive Director and Department in operational, administrative, judicial, intergovernmental, and community matters as assigned and may serve on behalf of the Executive Director when delegated.
Provides executive oversight and operational leadership for assigned divisions, programs, and operational areas, including primary operational oversight of the Justice Services Division.
Directs, oversees, and evaluates operational effectiveness, service delivery, staffing structures, workflow processes, and program performance within assigned operational areas.
Conducts and oversees performance management activities, including evaluations, coaching, employee development, corrective action, and disciplinary processes; provides guidance and support to division leadership regarding personnel matters and organizational performance expectations.
Oversees implementation and administration of departmental and division programs, operational initiatives, policies, compliance requirements, and service standards.
Supports departmentwide strategic initiatives, operational priorities, organizational goals, and major projects to ensure alignment, accountability, timely implementation, and effective public service delivery.
Coordinates and facilitates resolution of cross-divisional operational issues, service disruptions, staffing challenges, and emerging risks in partnership with division leadership and the Executive Director to support operational continuity, organizational alignment, and effective service delivery.
Coordinates with courts, law enforcement agencies, governmental entities, community organizations, external partners, and stakeholders to support interagency collaboration, operational continuity, and effective public service delivery.
Oversees departmental and divisional performance measures, operational metrics, dashboards, reporting systems, and accountability processes.
Supports budget development, fiscal planning, resource allocation, staffing analysis, grants administration, and operational forecasting for assigned divisions and departmental initiatives.
Evaluates operational needs and recommends organizational, procedural, staffing, technological, and service delivery improvements to strengthen efficiency, effectiveness, accountability, and customer service.
Assists with development, interpretation, and implementation of departmental policies, procedures, operational standards, and administrative practices.
Provides executive-level analysis and recommendations regarding operational issues, staffing models, organizational structure, service delivery concerns, policy implementation, risk management, and emerging operational priorities.
Oversees or supports development and implementation of centralized operational support functions, administrative systems, data tracking processes, grant coordination activities, outreach initiatives, and related departmentwide operational functions as assigned.
Oversees preparation and coordination of reports, presentations, agenda materials, operational analyses, and recommendations for executive leadership, the Board of County Commissioners, judicial stakeholders, and external agencies.
Supports organizational development initiatives, including workflow improvement, employee engagement, leadership support, succession planning, change management, communication, and operational capacity-building efforts.
Oversees assigned operational, administrative, programmatic, or centralized support functions as directed.
Serves as the Executive Director in their absence as assigned, including delegated authority to support operational continuity, decision-making, and departmental oversight.
Performs other duties as required.