Deputy Discrimination, Harassment, and Retaliation Administrator

Fresno State•Fresno, CA

7d•Hybrid

About The Position

Under the general direction of the Assistant Vice President of Compliance and Civil Rights, the Deputy DHR Administrator provides strategic and operational leadership for the intake, assessment, and resolution of Discrimination, Harassment, and Retaliation (DHR) matters. This position is responsible for overseeing the initial review, preliminary inquiry, jurisdictional assessment, and case determination for all DHR reports, ensuring timely, equitable, and policy-compliant responses. The Deputy DHR Administrator manages complex case processes from intake through outcome, including issuance of formal notices and oversight of investigative quality and compliance. As a senior leader within OCCR, the Deputy DHR Administrator serves as a highly visible campus resource and trusted point of contact for students, employees, administrators, and campus partners. They will work closely with administrators and university stakeholders to address discrimination-related concerns and ensure compliance with CSU policy and applicable federal and state laws. This position serves in a leadership role within the Office of Compliance and Civil Rights and requires a regular on-campus presence to perform its duties effectively. The Deputy DHR Administrator routinely engages in sensitive and complex matters that require in-person interaction with complainants, respondents, administrators, and campus partners. On-campus presence is necessary to conduct intake meetings, preliminary inquiries, and case-related discussions, respond to time-sensitive issues, and maintain visibility and build trust with the campus community in handling sensitive civil rights matters.

Requirements

Federal and state laws related to discrimination, harassment, and retaliation.
CSU DHR policies and procedures.
Principles of human resources and employee relations or civil rights compliance (including Title VI).
Case management systems and standard office technologies.
Ability to exercise sound, impartial judgment in highly sensitive matters.
Strong analytical and decision-making skills.
Excellent written and verbal communication skills.
Ability to manage complex caseloads and competing priorities.
Ability to collaborate effectively with diverse campus stakeholders.
Strong attention to detail and ability to ensure compliance with policy and legal standards.
Bachelor’s degree from an accredited institution in a relevant field.
A minimum of 3 years demonstrated experience in: DHR/EEO/HR or related compliance, and Employee relations, workplace investigations, or civil rights investigations.
Demonstrated experience independently managing and resolving a high-volume caseload of complex discrimination, harassment, retaliation, employee relations, or civil rights matters from intake through resolution, including independent case assessment, jurisdictional analysis, triage, risk assessment, and determination of appropriate resolution strategies.

Nice To Haves

Master’s degree from an accredited institution.
Experience in higher education.
Experience with Maxient, CaseIQ, or similar case management systems.
Experience reviewing investigations, making findings, or overseeing case outcomes.

Responsibilities

Overseeing the initial review, preliminary inquiry, jurisdictional assessment, and case determination for all DHR reports.
Ensuring timely, equitable, and policy-compliant responses to DHR matters.
Managing complex case processes from intake through outcome, including issuance of formal notices and oversight of investigative quality and compliance.
Serving as a highly visible campus resource and trusted point of contact for students, employees, administrators, and campus partners.
Working closely with administrators and university stakeholders to address discrimination-related concerns and ensure compliance with CSU policy and applicable federal and state laws.
Conducting intake meetings, preliminary inquiries, and case-related discussions.
Responding to time-sensitive issues.
Maintaining visibility and building trust with the campus community in handling sensitive civil rights matters.