Deputy Director

Mission Action•San Francisco, CA

About The Position

Mission Action is seeking a Deputy Director to guide the organization through its next phase of growth and impact. This role involves working closely with the Executive Director to implement strategy, build efficient systems, manage finances and operations, track progress, and navigate change. The organization values diversity, lived experiences, and a culture of Dignity, Solidarity, Resilience, Inclusivity, and Redistributed Power. The Deputy Director will manage systems for budgeting, accounting, fundraising, internal communications, and daily operations, fostering collaboration among programs and ensuring smooth interactions with external consultants. This position will oversee Operations, I.T., and Asset Management, collaborating with the Executive and Senior Leadership Teams. Key focuses include continuous process and operations improvement, daily oversight, planning, quality control, resource monitoring, policy development, tracking, reporting, and developing information flows. The role also involves developing work plans for direct reports, tracking their progress, and enhancing their effectiveness. A passion for the mission, dedication to the community, and fostering strong relationships with community, government, funders, and partners are essential. The Deputy Director will represent the organization publicly, assist with marketing and visibility, build relationships, and support the Executive Director in identifying strategic opportunities.

Requirements

Thorough commitment to Mission Action’s mission, vision and values.
Proven leadership, administration, and relationship management experience.
10 or more years of experience serving in a Deputy Director role, nonprofit executive management experience or other comparable career experience.
Excellent understanding of nonprofit finance and budget development.
Track record of effectively leading a performance- and outcomes-based organizations, teams, and staff.
Excellence in developing, implementing, and evaluating agency-wide systems, policies, and procedures.
An ability to bring strategic thinking, compassion, and persuasion, and to model a collaborative, effective approach in every aspect of this work.
Proven ability to set and achieve strategic objectives and manage a budget.
Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures.
Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project and facilitation skills.
Bilingual English/Spanish.

Nice To Haves

Program management experience is desirable in housing/homelessness, workers’ rights, immigrants’ rights, and/or immigration direct services as well as community engagement and organizing.
Advanced degree preferred in Public Administration (MPA), Public Policy, Social Work (MSW), Public Health (MPH), Sociology/Psychology or other related field.
Understanding of supportive housing finance highly desirable.

Responsibilities

Partner with the ED in essential agency leadership activities, including: finance, administration, fundraising/fund development, programming and organizational planning.
Serve as Acting Executive Director in the ED’s absence.
Support the ED and Board on strategic leadership and organizational development and alignment that meets our mission and realizes our goal of a more unified agency to better serve our community.
Identify best practices and optimize operational, finance, fundraising, and administrative systems, processes and policies, reporting, information flow, and organizational planning with an eye toward future needs and budget realities.
In coordination with the ED, manage high-level agency-wide projects.
Act as a visible, approachable sounding board/resource to the ED, Executive Team, Department Directors & Program Managers and as necessary, the Board.
Provide mentoring and coaching to staff in leadership positions in the organization.
Ensure compliance with all relevant local, state, and federal laws, regulations, and applicable policies set by the Board and regulators.
Submit annual filings, including Annual Economic Statement, Business Registration Renewal, Business Tax Declaration, IRS Data Match, etc.
Ensure completion of annual city monitoring reports, including Citywide Fiscal and Compliance Monitoring.
Develop and foster relationships with contract managers, government officials, and foundation officers, as needed.
Lead contract and grant negotiations with funders with support from program managers and members of the finance team; ensure that all funds are disbursed in accordance with contract requirements and donor designations.
Prepare monthly Board packets, in consultation with the ED.
As necessary attend bi-monthly Board meetings and other committee meetings, provide reports on agency projects and functions.
Foster improved collection and use of client and industry data for strategic business decision and storytelling.
Perform contract reviews and as necessary serve as a liaison to legal counsel in addressing legal issues.
Work with ED to ensure proper management and oversight of the organization’s finances.
Manage core agency finance-related projects including: The agency’s annual budget process, including supporting Department Directors and Program Managers in development of annual program budgets; The annual audit, providing necessary reports and documentation to auditors, as necessary; and Filing of annual Federal and State taxes.
Manage bank accounts including creating new bank accounts, adding vendors, checking bank account balances, making transfers, and stopping payments.
Supervise agency finance staff and serve as agency point person with finance consultants.
Participate in the agency's finance team and perform meeting follow-up, as necessary.
Implement and evaluate effectiveness of new finance-related policies and procedures, including training of staff.
Review and submit invoices to funders for payment.
Manage payment schedule using the cash balance report.
Co-lead finance review with program managers and liaise between program staff and finance consultants when questions arise.
Support the overall implementation of the organization’s Fund Development Plan, in consultation with ED & Development Director.
Participate in annual fundraising engagements, including individual donor campaigns and fundraising events.
As needed, assist with grant proposals which may include grant writing and data collection.
Cultivate and steward relationships with funders, individuals, and institutional donors.
Lead the completion and implementation of the organization’s Salesforce database.
Oversee clear communications messaging and presence on the web, social media, public campaigns, and community actions.
Serve as a primary spokesperson for public events and media.
Participate on the agency’s Executive Leadership Team, Senior Leadership Team & Strategic Leadership Team and other agency committees, as needed.
Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
Work within the framework of the agency’s mission, vision, values, strategic framework, theory of change, and organization’s commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice.
Commit yourself to treating each community member with respect and dignity.
Perform other duties as assigned.