CUNY EDGE Deputy Director
About The Position
CUNY EDGE is the latest initiative to support public assistance recipients enrolled at the City University of New York (CUNY) during a thirty-year partnership between CUNY and the New York City Human Resources Administration (HRA). Launched in 2016, the CUNY EDGE program model balances academic advising and personal supports with career development while maintaining students’ compliance with HRA regulations. This model blends elements of successful college completion programs with paid work and internship opportunities, personal development, and academic excellence. Serving over 3,000 students across 20 colleges each year, CUNY EDGE is led by a Central Office team of eight supporting over 60 staff at the colleges who provide direct services to students. Housed within the Office of Academic Affairs in the CUNY Central Office, CUNY EDGE is seeking a motivated self-starter with significant management experience to serve as Deputy Director of Program Management and Administration. Reporting to the University Director, the Deputy Director will be a key member of the CUNY EDGE leadership team, spearheading the implementation of best practices in our core support services and overseeing professional development and training for college-based staff. The Deputy will also support the Director in strategic planning efforts and overall program administration, with a focus on budget and contract management.
Requirements
- Bachelor's degree required
- Minimum eight years of relevant professional experience required
- Demonstrated ability to manage multiple projects, meet deadlines, and work effectively in a fast‑paced environment
- Ability to work independently and collaboratively with diverse stakeholders and populations
- Strong organizational and communication skills
- Proficiency with Microsoft 365 and web‑based systems
Nice To Haves
- Master’s degree preferred
- Five (5) years of progressively responsible program administration and planning experience, preferably within higher education and/or social service program serving low-income students
- Excellent writing, presentation and group facilitation skills
- Experience managing multi-site projects and ability to work with multiple stakeholders in a flexible and strategic manner
- Knowledge of public assistance programs, including work requirements and education and training opportunities preferred
- Experience using data and research to inform program development, reporting, and evaluation
- Strong budget and contract management skills
- Proactive, curious and able to develop innovative approaches and exercise sound judgment; can work under deadlines and adapt quickly to changing situations and priorities; comfortable with ambiguity
- Available for occasional evenings and able to travel to multiple college campuses located in the five boroughs of New York City preferred
Responsibilities
- Provide leadership to support the overall success of CUNY EDGE
- Lead the review and refinement of core program services including academic advisement, workshops and orientations, and student financial supports
- Manage the professional develop and training strategies for the overall program including identification of internal and external resources, delivery of training sessions and development of collateral materials, and supervision of Program Associate dedicated to this work
- Offer continuous support to college teams by being a thought partner in program and policy implementation
- Maintain and expand relationships and collaborations with CUNY college departments, programs, and leadership
- Support the management of $10+ million budget including expense tracking with the colleges, budget modifications, and alignment of budget with program goals
- Manage subcontract agreements for additional services and consultants
- Supervise 2 – 3 team members in managing workplans and daily activities, providing guidance and direction
- Work collaboratively with the CUNY EDGE Deputy Director of Career Development and Professional Development in the Central Office
- Facilitate regular meetings with both Central Office and college staff
- May act on behalf of University Director in their absence
- Attend staff meetings and trainings as required
- Perform related duties as assigned
Benefits
- RFCUNY Employee Benefits and Accruals
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
