Deputy Director of Human Services

Kings County•Hanford, CA

About The Position

The Kings County Human Services Agency is seeking a Deputy Director to provide executive leadership and oversight for one of the Agency’s core divisions. The Agency delivers services through Administration, Benefits, Fiscal, Child Welfare Services, and Adult Supportive Services. As part of the executive leadership team, the Deputy Director works closely with senior management to advance the Agency’s mission, vision, and goals in support of Kings County families. This is an at-will, executive-level position responsible for directing operations, managing staff, and ensuring effective service delivery. The current vacancy is in the Fiscal Division, although final placement may be adjusted based on candidates’ qualifications and may involve reassignment among existing Deputy Directors. The Deputy Director plans, manages, and oversees the assigned division’s operations and programs; contributes to division goals, policies, priorities, and budget oversight; and leads staff, program implementation, evaluation, and service delivery. The role also oversees administrative support functions, contracts, compliance, reporting, and coordination with County departments, outside agencies, and the community. The Deputy Director may act in the Human Services Director’s absence as assigned. A professional resume is required and must be attached to the application. Applicants must also complete the application and supplemental questions. Minimum qualifications include a bachelor’s degree or equivalent and three years of management-level experience in a qualifying human services or public agency area. A master’s degree is highly desirable and may substitute for one year of required non-supervisory experience. A valid California driver’s license is required at appointment. The selected candidate must qualify for security clearance through a background investigation and fingerprint check, including a credit check, and be able to work irregular hours as required and travel within and outside the County.

Requirements

  • Equivalent to a bachelor’s degree from an accredited college or university, with major coursework in social science, psychology, public or business administration, human resources, or a related field.
  • Three years of management-level experience in a social service, eligibility, employment and training, administrative services, fiscal, staff support division, or special investigations program in a California County Human Services Agency or relevant public agency or department.
  • A valid California driver’s license issued by the Department of Motor Vehicles at the time of appointment.
  • Must qualify for security clearance through a background investigation and fingerprint check, including a credit check.
  • Ability to work irregular hours as required and travel within and outside the County.
  • A professional resume outlining relevant education and experience must be attached to the application; the resume does not replace completing the application and supplemental questions.
  • Work experience for the last 15 years must be included in the application work history; relevant education and experience should also be listed even if it extends beyond that period.

Nice To Haves

  • A master’s degree from an accredited college or university is highly desirable and may substitute for one year of required non-supervisory experience.

Responsibilities

  • Plans, manages, and oversees the daily functions, operations, and activities of the assigned division; acts in the Human Services Director’s absence as assigned.
  • Participates in developing and implementing division goals, objectives, policies, and priorities; monitors program and service-delivery effectiveness and recommends improvements.
  • Confers with the Director and management, supervisory, and administrative personnel regarding policies, procedures, personnel, staff development, fiscal, and program matters.
  • Participates in developing, administering, and overseeing the division budget; determines funding needs and ensures compliance with budgeted funding.
  • Participates in employee selection; trains, motivates, and evaluates personnel; addresses deficiencies and recommends or implements discipline and termination procedures.
  • Develops and manages requests for proposals for professional or contracted services; prepares scopes of work and technical specifications, evaluates proposals, recommends awards, negotiates contracts, and administers contracts.
  • Directs the planning, management, implementation, and evaluation of division programs and activities, working with program managers and senior management to establish strategic direction and accountability.
  • Directs collection and compilation of program evaluation data and narratives, prepares reports for County management and oversight agencies, and acts on evaluation outcomes.
  • Oversees administrative support functions, including personnel administration, system support, case review, and facilities.
  • Ensures compliance with County human resources rules, practices, policies, and Memoranda of Understanding; consults with County Human Resources on personnel matters as appropriate.
  • Oversees system support and access to federal, state, and local data and computer systems, including maintenance and troubleshooting.
  • Prepares and presents staff and agenda reports, correspondence, and reports to commissions, committees, and boards.
  • Conducts organizational and operational studies and investigations and recommends changes to programs, policies, and procedures.
  • Serves as a liaison with County departments, divisions, outside agencies, and the community; provides staff support to commissions, committees, and task forces as needed.
  • Participates in professional group meetings and keeps abreast of trends, innovations, regulations, and technology relevant to human services operations; implements approved policy and procedural changes.
  • May make presentations to individuals, groups, or the Board of Supervisors.
  • Receives, investigates, and responds to difficult and sensitive problems and complaints; reports findings and takes corrective action as necessary.
  • Directs the establishment and maintenance of division working and official files.
  • Ensures staff compliance with County and mandated safety rules, regulations, and protocols.
  • Performs related duties as assigned.

Benefits

  • CalPERS retirement.
  • Fully paid PPO insurance premiums, including medical, dental, vision, and chiropractic coverage for the employee and eligible dependents.
  • Onsite Employee Health Center for employees and eligible dependents on County health insurance, Monday through Friday, without requiring sick or other leave for personal appointments.
  • $40,000 term life and accident insurance.
  • Paid vacation and sick leave.
  • An additional 80 hours of management leave each fiscal year, prorated upon hire, which may be cashed out at the employee’s option.
  • Deferred Compensation Plan with a match of up to $3,500 per year for every three dollars contributed by the employee.
  • Longevity pay beginning at 10 years of service.
  • 11.5 paid holidays annually, plus an additional 3.5 paid days when the County participates in the Holiday Closure.
  • Access to the County’s Employee Assistance Program.
  • Access to Kings County’s Assist-to-Own Down Payment Assistance Program.
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