Deputy Director of Facilities Management

Commonwealth of Massachusetts•Boston, MA

1d•Onsite

About The Position

The Lemuel Shattuck Hospital (LSH), operated by the Massachusetts Department of Public Health (DPH), is seeking a dynamic and experienced Deputy Director of Facilities Management to provide leadership and oversight of facilities operations, regulatory compliance, safety programs, and strategic infrastructure initiatives. Reporting to the Director of Facilities Management, this position plays a critical role in ensuring a safe, compliant, and efficient healthcare environment that supports the hospital’s mission and delivery of high-quality patient care. The Deputy Director partners closely with hospital leadership to advance facilities management priorities, oversee Environment of Care and life safety programs, support policy development, and ensure compliance with applicable regulatory and accreditation requirements. In the absence of the Director, the Deputy Director assumes responsibility for departmental operations, staff oversight, and response to facility-related emergencies and critical incidents. This role will be instrumental in supporting LSH’s transition to a new hospital facility, helping to establish the policies, systems, operational processes, and compliance frameworks necessary for a modern and efficient Facilities Management program. The successful candidate will contribute to long-term capital planning, infrastructure modernization, and organizational readiness efforts that position the hospital for future success. LSH is a vital safety-net hospital serving some of the Commonwealth’s most vulnerable populations through specialized acute, long-term, behavioral health, and rehabilitative care services. As part of DPH, LSH is committed to advancing health equity, improving access to high-quality care, and supporting statewide public health priorities. The Deputy Director will have the opportunity to make a meaningful impact on the hospital’s operations, regulatory readiness, and patient-centered environment of care.

Requirements

Minimum of five (5) years of construction project management experience in a hospital, healthcare, or other highly regulated facility environment.
A minimum of five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management.
At least one (1) year must have been in a project management, supervisory or managerial capacity.
A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.
Demonstrated understanding of healthcare facility operations and regulatory compliance, including Environment of Care standards, The Joint Commission accreditation requirements, Centers for Medicare & Medicaid Services (CMS) Conditions of Participation, National Fire Protection Association (NFPA) codes and standards, life safety requirements, and hospital incident command systems.
Familiarity with the principles and practices of industrial safety, occupational safety, industrial hygiene, and life safety management.
Expertise in public construction, procurement, and contracting processes, including Division of Capital Asset Management and Maintenance (DCAMM) requirements, Massachusetts public procurement laws, and construction project delivery methods.
Experience managing construction, renovation, or capital improvement projects, preferably in a hospital, healthcare, or similarly regulated environment.
Proficiency in project management practices, including planning, budgeting, scheduling, contract administration, and regulatory compliance.
Advanced proficiency with Microsoft Office 365 applications, including Excel, Word, Outlook, PowerPoint, OneDrive, Planner, and Teams.
Strong analytical, problem-solving, and critical-thinking skills, with the ability to assess complex issues and develop practical solutions.
Proven experience developing and maintaining reports, databases, spreadsheets, and compliance documentation.
Excellent written and verbal communication skills, with the ability to collaborate effectively with staff, leadership, contractors, vendors, and regulatory agencies.
Demonstrated leadership, organizational, and time-management skills, including the ability to manage competing priorities and meet deadlines.
Skilled in facilitating meetings, building consensus among stakeholders, and fostering collaborative working relationships.
Capacity to interpret and apply healthcare-related codes, regulations, standards, and policies.
Commitment to promoting diversity, equity, inclusion, and a respectful workplace culture.

Nice To Haves

Possession of a Massachusetts Construction Supervisor License (CSL).
Achievement of a Massachusetts Certified Public Purchasing Official (MCPPO) designation in Building and Construction Management.
Licensure in a skilled trade such as plumbing, electrical, HVAC, or a related discipline.
Completion of FEMA Incident Command System (ICS) 100, 200 and 300 training.

Responsibilities

In partnership with the Director of Facilities Management, oversee and administer the Lemuel Shattuck Hospital Environment of Care (EOC) Program.
Ensure hospital-wide compliance with applicable regulatory and accreditation requirements, including standards established by The Joint Commission (TJC), the Centers for Medicare & Medicaid Services (CMS) Conditions of Participation (CoPs), National Fire Protection Association (NFPA) codes and standards, and all other applicable federal, state, and local regulations. Oversee program elements including Emergency Management, Life Safety, Safety, Hazardous Materials and Waste Management, Equipment Management, Utility Systems Management, and other Environment of Care functions.
Manage and evaluate the facility’s regulatory inspection, testing, and compliance programs. Coordinate and oversee required inspections and testing activities to ensure compliance with regulatory standards and applicable codes. Monitor corrective actions and ensure timely resolution, documentation, and closure of identified deficiencies.
Collaborate with the Director of Facilities Management and the Environment of Care Safety Officer to develop, implement, and maintain EOC and safety-related policies, procedures, forms, databases, and compliance tools. Establish and maintain comprehensive recordkeeping systems to ensure accurate, organized, and readily retrievable documentation.
Prepare and present reports, analyses, and recommendations related to regulatory compliance, quarterly and annual program evaluations, corrective action plans, performance metrics, and Environment of Care initiatives.
Support organization-wide regulatory compliance efforts by providing technical guidance and assistance to departments and staff in the development, evaluation, and improvement of operational procedures and safety practices.
Manage the Capital Asset Management Information System (CAMIS), including maintenance work orders, preventive maintenance activities, equipment management, project requests, and project tracking. Monitor departmental activities to ensure efficient operations and compliance with established standards and performance expectations.
Serve as a member of the Facilities Management leadership team, contributing to strategic planning, operational effectiveness, risk management, and cross-departmental collaboration.
Direct the development, implementation, and monitoring of standard operating procedures, records management practices, preventive maintenance programs, and equipment replacement planning to support regulatory compliance and operational reliability.
Participate in life safety, emergency preparedness, and emergency management planning activities, including drills, exercises, and response planning initiatives.
Assist with the implementation of the hospital’s five-year capital improvement and equipment replacement plans to support Environment of Care objectives and the modernization and renovation of patient care areas.
Ensure compliance with applicable public construction and procurement laws, including Massachusetts General Laws Chapters 149 and 30B/39M, during the planning, bidding, and execution of construction and renovation projects.
Review and audit vendor contracts, service agreements, and invoices, including Division of Capital Asset Management and Maintenance (DCAMM) Interagency Service Agreements (ISAs), to ensure contract compliance and fiscal accountability.
Coordinate and support renovation, capital improvement, and infrastructure projects, ensuring organizational priorities are addressed, patient safety is maintained, and project objectives are achieved.
Design, implement, and evaluate Environment of Care and safety-related programs and initiatives. Serve on multidisciplinary committees including Environment of Care, Product Review, Quality and Patient Safety, Infection Prevention and Control, and other committees as assigned.
Provide supervision, leadership, and performance management for assigned staff, including conducting regular supervisory meetings, coaching, performance evaluations, and professional development activities.
Analyze departmental operations, performance indicators, and service delivery outcomes to identify opportunities for process improvement, operational efficiency, and enhanced regulatory compliance.
Serve as acting Facilities Manager in the absence of the Director of Facilities Management, overseeing departmental operations, staff, and critical facility functions.
Represent management in labor-management meetings, committee work, and other employee relations activities as assigned.