Director of Facilities Management

SecureSpace Management•Redondo Beach, CA

1d•$150,000 - $180,000•Onsite

About The Position

SecureSpace Management is seeking a Director of Facilities Management to own the physical condition, capital program, and maintenance operations of a national self-storage portfolio of 100+ facilities across 15+ states. This role builds and enforces the standards that keep the portfolio at institutional quality and protect asset performance, including but not limited to: standard operating procedures, preventive maintenance, vendor programs, and capital execution. It is a hands-on leadership role where you will manage a distributed Facilities Management team and sit at the table with various departments such as Operations, Accounting, Development, and Asset Management.

Requirements

8+ years in facilities management, with 5+ years managing a multi-site portfolio
5+ years directly managing a team
Demonstrated ownership of Capex projects start to finish
Track record building procedures and rolling them out across an organization
Strong command of building systems, construction means and methods, and vendor contracting
Ability to travel up to 50%
Work from the Los Angeles office full-time
Strong technological fluency

Nice To Haves

Self-storage, retail, industrial, or other multi-site asset class experience
Experience in a growth-oriented firm
Experience with large portfolios

Responsibilities

Manages, develops, and holds accountable the facilities management team across a national footprint for satisfactory performance, documentation, and capital spend
Brings a systems approach to management, standardizes processes across sites, measures performance against defined metrics, and solves problems portfolio-wide rather than one asset at a time
Authors, implements, and maintains SOPs/programs covering preventive maintenance, work order intake and triage, emergency response, vendor selection, and turnover of new assets for facility managers, regional managers, and store-level teams
Builds inspection and audit protocols, tracks compliance, and closes gaps
Visits assets personally to audit facilities and educate operational staff
Owns regional vendor programs — HVAC, roofing, doors and gates, fire and life safety, elevators, landscaping, pest, snow removal, and paving
Negotiates master service agreements and leverages portfolio scale to drive pricing, coverage, and service consistency
Utilizes and monitors the work order platform: adoption, data integrity, and reporting
Coordinates the close-out of property damage claims, code violations, and life safety and ADA compliance
Builds and monitors the annual Capex and R&M budgets; tracks spent against budget and report variances
Strong focus on meeting the annual budgets, setting commercially accurate budgets, and defending against excess spending
Oversees major Capex from scoping and budgeting through bid, award, construction management, and closeout
Evaluates competing capital needs across the portfolio and provides executive recommendations that balance compliance, infrastructure condition, marketability, financial capacity, and organizational strategy
Partners with Operations to maintain facility health, solve customer-impacting issues, and improve curb appeal
Works with Accounting on budgeting, invoice approval, capitalization vs. expense treatment, and job cost tracking
Coordinates with Development on handoff of certificates of occupancy, warranties, and systems for new builds and expansions.
Supports Asset Management and Acquisitions on property condition assessments, capital needs underwriting, and post-close remediation plans
Strong proficiency with technology and computer systems: comfortable working across various cross-departmental software and reporting tools; able to scope, integrate, and roll out work order management systems in conjunction with other teams
Must be able to work extended hours and weekends as needed
Other duties as assigned