Deputy Director, Exam Development Group

City of New York•New York City, NY

3d•Onsite

About The Position

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies, what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: Recruiting, hiring, and training City employees. Managing 56 public buildings. Acquiring, selling, and leasing City property. Purchasing over $1 billion in goods and services for City agencies. Overseeing the greenest municipal vehicle fleet in the country. Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do. DCAS Human Capital (HC) oversees New York City's civil service system, ensuring fairness, integrity, and accountability across the City workforce. HC develops and administers civil service examinations, establishes citywide policies, advances professional development and training initiatives, and ensures compliance with civil service law and related regulations - supporting City agencies in staffing and delivering essential services. The Bureau of Examinations seeks to appoint one (1) Tests and Measurement Specialist, Level 3 to serve as Deputy Director of the Exam Development Group.

Requirements

A master's degree in psychology or a related field from an accredited college including or supplemented by at least 12 credits in any combination of two or more of the following course areas: tests and measurement, statistics, research, personnel psychology, and computers; or
Completion of at least 45 credits towards a master's degree in psychology or a related field from an accredited college including or supplemented by at least 12 specialized credits as described in "1" above; or
A baccalaureate degree in psychology or a related field from an accredited college including or supplemented by at least 12 specialized credits as described in "1" above, and two years of satisfactory full-time professional experience in the development of personnel selection tests; or
Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess a baccalaureate degree from an accredited college and the 12 specialized credits as described in "1" above.
One year of experience in performing professional testing and measurement work, or possess a doctorate in psychology, statistics, educational research, or a related field (to be eligible for placement in Assignment Level II or III).

Responsibilities

Supervise direct reports and manage the exam development process
Provide guidance, coaching, and support to direct reports in efforts to increase efficiency, collaborate with key stakeholders, and implement policy changes by liaising with internal and external stakeholders
Ensure communication and activities are consistent across all direct reports and in collaboration with peers within the Exam Development Group
Maintain a strong commitment to delegation and staff development and empowerment
Lead and participate in projects by completing and updating project documentation
Ensure efficient and on-time delivery of project tasks and milestones
Serve as a liaison for recruitment and onboarding activities for the Bureau of Examinations
Conduct and oversee field observations and interviews to identify the essential functions of job titles
Oversee, create, and administer job analysis questionnaires
Oversee and analyze questionnaire data to create test plans
Oversee the development and administration of examinations for employment and promotion in a variety of NYC government agencies under DCAS jurisdiction and other City agencies including Health + Hospitals and CUNY
Proofread and approve Notices of Examination
Implement recommendations for operational excellence as outlined by the Director of the Exam Development Group
Define and measure success metrics and monitor change progress
Assist the Director of the Exam Development Group with analyzing unit operations, including quantitative and qualitative data analysis, evaluating best practices, while also identifying and assessing operational improvement opportunities
Perform related duties