Deputy Director, Exam Development Group

City of New York•New York, NY

3d•$82,056 - $98,140•Onsite

About The Position

The Department of Citywide Administrative Services (DCAS) aims to enhance the functionality of New York City's government. DCAS manages iconic city buildings, oversees over $1 billion in annual procurement for more than 80 agencies, and plays a crucial role in the daily operations of the City of New York. Their work is guided by principles of equity, effectiveness, and sustainability, providing essential resources such as recruitment, hiring, training, building management, property transactions, procurement, fleet management, and carbon emission reduction initiatives. Working at DCAS means supporting all city agencies and contributing to the future of New York City. The Human Capital (HC) division within DCAS manages the city's civil service system, ensuring fairness, integrity, and accountability. HC is responsible for developing and administering civil service examinations, establishing citywide policies, promoting professional development and training, and ensuring compliance with civil service laws and regulations to support agencies in delivering essential services. The Bureau of Examinations is seeking to appoint a Tests and Measurement Specialist, Level 3, to serve as the Deputy Director of the Exam Development Group.

Requirements

A master's degree in psychology or a related field from an accredited college including or supplemented by at least 12 credits in any combination of two or more of the following course areas: tests and measurement, statistics, research, personnel psychology, and computers; or
Completion of at least 45 credits towards a master's degree in psychology or a related field from an accredited college including or supplemented by at least 12 specialized credits as described in "1" above; or
A baccalaureate degree in psychology or a related field from an accredited college including or supplemented by at least 12 specialized credits as described in "1" above, and two years of satisfactory full-time professional experience in the development of personnel selection tests; or
Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess a baccalaureate degree from an accredited college and the 12 specialized credits as described in "1" above.

Nice To Haves

To be eligible for placement in Assignment Level II or III, individuals must have, after meeting the minimum requirements, either one year of experience in performing professional testing and measurement work, or possess a doctorate in psychology, statistics, educational research, or a related field.

Responsibilities

Supervise direct reports and manage the exam development process.
Provide guidance, coaching, and support to direct reports to increase efficiency, collaborate with key stakeholders, and implement policy changes by liaising with internal and external stakeholders.
Ensure communication and activities are consistent across all direct reports and in collaboration with peers within the Exam Development Group.
Maintain a strong commitment to delegation and staff development and empowerment.
Lead and participate in projects by completing and updating project documentation.
Ensure efficient and on-time delivery of project tasks and milestones.
Serve as a liaison for recruitment and onboarding activities for the Bureau of Examinations.
Conduct and oversee field observations and interviews to identify the essential functions of job titles.
Oversee, create, and administer job analysis questionnaires.
Oversee and analyze questionnaire data to create test plans.
Oversee the development and administration of examinations for employment and promotion in a variety of NYC government agencies under DCAS jurisdiction and other City agencies including Health + Hospitals and CUNY.
Proofread and approve Notices of Examination.
Implement recommendations for operational excellence as outlined by the Director of the Exam Development Group.
Define and measure success metrics and monitor change progress.
Assist the Director of the Exam Development Group with analyzing unit operations, including quantitative and qualitative data analysis, evaluating best practices, while also identifying and assessing operational improvement opportunities.
Perform related duties.