Deputy Director (Elevators)

City of New York • Queens, NY

6d • Onsite

About The Position

The New York City Housing Authority (NYCHA) is seeking a Deputy Director for Program Management to oversee large, high-profile capital programs managed through program management services contracts. This role is within the Asset & Capital Management (A&CM) Division, which manages a $6 billion capital projects portfolio focused on preserving and modernizing NYCHA buildings and apartments. The A&CM Division aims to improve residents' quality of life through strategic planning, design standards, innovative financing, and effective project management. The work culture is customer service-oriented, collaborative, and delivery-focused. The Capital Programs vertical is responsible for over 500 active modernization projects, including heating systems, elevators, roofs, facades, and security systems, with project budgets ranging from $100,000 to $100 million. The Deputy Director will ensure that assigned programs, typically valued between $100 million to $500 million, are executed effectively and meet NYCHA’s standards for quality, cost-efficiency, timeliness, safety, and stakeholder engagement. This critical role involves managing relationships with program management firms, inspection teams, external contractors, and internal teams, and contributing to A&CM’s overall capital program and project management approaches.

Requirements

• Seven years of full-time satisfactory experience working at a construction trade or working as an inspector of construction, hoists and rigging, plumbing, boilers, or elevators; at least 18 months of which must have been in a managerial or administrative capacity.
• At least two years of experience, as described above, at least 18 months of which must have been in a managerial or administrative capacity, and a license as a professional engineer or registered architect issued pursuant to the education law.
• Education and/or experience which is equivalent to the above.
• All candidates must have at least 2 years of experience as described in the first point, at least 18 months of which must have been in a managerial or administrative capacity.
• One year of experience will be credited for each year of apprenticeship in the construction trades or building inspection up to a maximum of three years of the general experience.
• Education towards a degree in architecture, architectural technology, construction management, engineering, engineering technology, or a related field from an accredited college or university will be credited on the basis of 30 credits for one year of experience, up to a maximum of four years of the general experience.
• One year of experience will be credited for each year of formal training or education in a field of study relevant to the construction trades up to a maximum of two years of the general experience.

Nice To Haves

• Expertise in construction/construction inspection management
• Expertise in project controls
• Expertise in public-sector procurement
• Strong leadership skills
• Strong collaboration skills

Responsibilities

• Support the Director in providing guidance to staff and program managers on critical issues such as design, construction quality, non-conforming work, safety protocols, and project closeout.
• Assist in ensuring sufficient vendor and contractual capacity to effectively execute programs.
• Support the review and approval process for key program documents such as RFQs/RFPs, contracts, task orders, change orders, and payment applications to ensure compliance with NYCHA standards and external regulations.
• Support oversight of field inspection activities and responses to safety and quality inspections.
• Assist in directing the review of project schedules and task order assignments to ensure maximum productivity.
• Support effective communication and coordination with NYC agencies (e.g., DOB, FDNY, DEP) and utility providers to address regulatory and operational requirements.
• Help cultivate relationships with internal teams, including Heating, Elevators, Skilled Trades, Property Management, and Operations, to ensure cross-divisional collaboration.
• Assist in monitoring program performance metrics and project controls, identifying trends and ensuring timely corrective actions.
• Support the development and presentation of status updates, reports, and recommendations to senior leadership, summarizing key decisions and areas requiring attention.
• Assist in addressing program-specific challenges, including schedule delays, budget overruns, and contractor performance issues, while mitigating risks to successful delivery.
• Support efforts to integrate lessons learned and industry best practices into program management processes, driving continuous improvement.
• Provide recommendations for improving inspection activities to the Director of Program Management.
• Support staff performance and management initiatives, fostering a high-performance culture driven by accountability, collaboration, and innovation.

Benefits

• A choice of medical coverage plans
• Deferred compensation plans
• A defined pension benefit plan as a member of the New York City Employees' Retirement System

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree