Deputy Director - Continuous Quality Improvement

Oklahoma Human Services•Oklahoma City, OK

1d•$105,000 - $105,000•Onsite

About The Position

This position is located in Oklahoma City, Oklahoma. The Deputy Director oversees a statewide, multifunctional team of Continuous Quality Improvement (CQI), Quality Assurance (QA), and Governance staff. The team conducts quantitative and qualitative case reviews, analyzes data, ensures fidelity to the practice model, and supports QA plans at the statewide, regional, and district levels. The Deputy Director informs Child Welfare (CW) and DHS executive teams about practice trends and works with regional leadership to develop practice improvement plans. The role supports implementation of new child welfare initiatives, including the revamp of the child safety model. The CQI/QA team provides mentoring and training statewide on practice changes and fidelity to the model. The Deputy Director may fill in for the Assistant CW Director on specific projects and meetings. The Deputy and their team work closely with CW Data and Programs Teams to identify practice trends, recommend process and policy improvements, and support change management efforts. Applicants must have a valid driver's license and maintain required car insurance. This is a position in the Oklahoma Civil Service.

Requirements

Master’s degree and five years of professional experience; or bachelor’s degree and six years of professional experience; or an equivalent combination of education and experience, substituting one year of professional-level experience for each year of required education.
Must possess a valid driver's license and maintain required car insurance.

Nice To Haves

Seven years of Child Welfare and/or Quality Assurance experience, plus two years in a leadership role.

Responsibilities

Oversee and direct a statewide multifunctional team of CQI, QA, and Governance staff.
Direct quantitative and qualitative case reviews, data analysis, practice model fidelity efforts, and support for QA plans at statewide, regional, and district levels.
Inform CW and DHS executive teams about practice trends.
Work with regional leadership to develop practice improvement plans.
Support implementation of new child welfare initiatives, including the revamp of the child safety model.
Provide statewide mentoring and training regarding practice changes and fidelity to the model.
Fill in for the Assistant CW Director on specific projects and meetings when asked.
Work closely with CW Data and Programs Teams to identify practice trends, recommend process and policy improvements, and support change management efforts.