The Director of Continuous Improvement (CI) is an executive responsible for driving organizational excellence by developing strategies, leading change, and implementing methodologies such as lean, Six Sigma, or Agile to optimize processes, reduce waste, and enhance performance. The role develops and implements enterprise-wide CI strategies aligned with company goals, leads cross-functional improvement initiatives, and establishes and sustains a CI management system with performance metrics and goals. The Director champions operational excellence, data-driven decision-making, collaboration, and proactive problem solving throughout the organization. The role leads change management, ensures compliance with quality standards and regulations, and drives initiatives to improve customer satisfaction and business outcomes. It also prepares the organization to pursue external continuous-improvement standards and recognition, such as the Shingo Prize or Malcolm Baldrige Award.
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Job Type
Full-time
Career Level
Director