Deputy Director, CoBEES (Term Limited)

State of Colorado•Denver, CO

1d•Hybrid

About The Position

This position is currently hybrid. Remote with up to two (2) days in the office per week. The role may involve travel within the state for meetings and community engagement activities. Please note: These working arrangements are subject to change. The Deputy Director serves as the Chief Product Officer's second-in-command, providing executive leadership for the day-to-day operations, administration, and strategic program coordination needed to deliver the CoBEES product portfolio during a multi year technology modernization effort. Working across CDHS, the Department of Health Care Policy & Financing (HCPF), Colorado Department for Early Childhood (CDEC), the Governor’s Office of Information Technology (OIT) , counties, and other partners, this role ensures people, resources, processes, and governance are aligned to support successful product delivery, organizational priorities, and better outcomes for Coloradans. The Deputy Director oversees operational planning, program coordination, organizational development, and communications. Additionally, as a member of the Colorado Department of Human Services (CDHS) extended executive management team (E-EMT), the Deputy plays a key role in the leadership and direction of CoBEES and acts as a strategic advisor to the Chief Product Officer to achieve the team’s mission. Acting with delegated authority from the Chief Product Officer, the Deputy Director represents CoBEES as needed in executive, legislative, and interagency settings. This role is term-limited due to the type of funding available and will be made into a permanent position before the term is over.

Requirements

Ten (10) years of relevant experience in program management, operations, business administration, public administration, information technology, organizational leadership, product management, human services roles, or a closely related field, two (2) of which must have included experience with public or business administration, establishing goals and objectives, and developing and managing a budget to achieve program goals and objectives.
A combination of related education and experience in program management, operations, business administration, public administration, information technology, organizational leadership, product management, human services roles, or a closely related field equal to ten (10) years, two (2) of which must have included experience with public or business administration, establishing goals and objectives, and developing and managing a budget to achieve program goals and objectives.
Demonstrated experience leading large, complex programs, portfolios, organizations, or operational functions.
Demonstrated experience supervising managers, senior professional staff, or multiple organizational units and success building and leading high-performing teams.
Demonstrated experience leading strategic planning, budgeting, resource allocation, and workforce planning efforts.
Demonstrated experience establishing governance processes, performance measures, and accountability frameworks.
Demonstrated experience managing complex initiatives involving multiple stakeholders, competing priorities, and significant organizational impact.
Excellent written and verbal communication skills, with demonstrated experience communicating and presenting recommendations, risks, and outcomes to executive leadership and external stakeholders and translating technical topics for non-technical audiences.
Demonstrated ability to exercise independent judgment and make decisions in a complex regulatory and political environment.
State of Colorado residency at the time of application and throughout the duration of employment.

Nice To Haves

Experience in the State of Colorado finance & contracting, HR policies and procedures, budgeting, data analysis, and Information Technology.
Experience leading or supporting eligibility, human services, healthcare, or public benefits programs, or working in a state, county, federal, or other public-sector environment.
Experience overseeing large-scale technology modernization, digital transformation, or business transformation initiatives in regulated environments.
Experience overseeing procurement, contract administration, and vendor performance management.
Experience applying product management, portfolio management, agile delivery, or organizational change management practices.
Experience responding to audits, legislative inquiries, executive reviews, or other oversight activities.
Experience serving in a deputy director, assistant director, chief operating officer, chief of staff, or comparable executive leadership role.
Experience working with state-supervised, county-administered programs or complex intergovernmental partnerships.
Experience working under federal compliance regimes including HIPAA, IRS Publication 1075 (FTI), CMS ARC-AMPE, or CJIS.
MBA or equivalent advanced training in operations, public administration, organizational leadership, technology management, or related field.
Experience with operational tooling such as ERP, contract management, project portfolio management, or BI / dashboarding platforms.

Responsibilities

Provides executive oversight of the administrative and operational functions of the organization to ensure resources, processes, and organizational capabilities support strategic objectives, in partnership with CDHS, HCPF, and OIT offices. This includes organization-wide planning, budgeting, resource allocation, and workforce planning activities; procurement and contract management; and performance management.
Leads enterprise coordination efforts to advance the product strategy established by the Chief Product Officer and ensure product investments, priorities, and execution across programs are aligned with organizational goals and customer needs.
Leads the organization's stakeholder engagement and communications strategy to strengthen alignment, transparency, and collaboration with program leadership, county leadership, partner organizations, business units, and external entities.
Provides executive oversight and strategic direction for shared services that support product delivery and customer success for our county workers, medical assistance sites, and clients/residents, including customer support, training, communications, change management, customer feedback, and product analytics.
Acts on behalf of the Chief Product Officer in that person's absence, including meeting coverage and decision-making.

Benefits

PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
Public Service Loan Forgiveness Program