Deputy Court Clerk/Civil Support-Domestic Clerk

Ada County•Boise, ID

2d•Onsite

About The Position

The Ada County Clerk’s Office is seeking a Domestic Civil Support Deputy Court Clerk to perform clerical and support functions related to the court system. This role involves training in File and Serve, Odyssey (a web-based court case management system), and Customer Service Phone Support. Responsibilities include monitoring databases, processing confidential documents, scheduling hearings, preparing and distributing official documents, implementing court policies, and providing phone support. This is considered an advanced Civil Support Clerk position due to the complexity, time-sensitivity, volume of filings, communication scope, and variety of tasks associated with family law cases such as divorces, custody, paternity, child support, and civil protection orders. The ideal candidate will demonstrate kindness, joy, support innovation, communicate transparently, and remain focused on supporting the Court’s core responsibilities and service to the community and team.

Requirements

High school diploma or equivalent
Knowledge of legal procedures, documents, and terminology preferred
Skill in the operation of computers, including familiarity with database applications
Skill in coordinating and prioritizing multiple requests
Ability to review documents for accuracy, completeness, and compliance
Ability to ensure effective and adequate flow of information with relevant stakeholders
Ability to type documents and correspondence with a high degree of accuracy
Ability to understand and follow verbal and written directions
Ability to communicate verbally and in writing
Ability to maintain confidentiality
Ability to maintain harmonious working relationships with other employees and the public

Nice To Haves

Knowledge of legal procedures, documents and terminology

Responsibilities

Process all types of cases and documents presented to court, handling a high volume of sensitive casework
Administer database management for specific areas of law, maintaining a high degree of accuracy and attention to detail
Process Civil Protection Orders on a daily basis, maintaining strict court timelines
Communicate extensively and effectively with in-court clerks, in-court supervisors, law enforcement agencies, and judges for the carrying out of sensitive and timely court proceedings
Create case files, perform data entry, maintain files and other records
Review documents presented for compliance to standards
Set hearing dates and perform duties related to scheduling and calendaring
Explain policies and procedures pursuant to requests of the public, attorneys, and other officials and departments
Provide phone support to customers
Operate office equipment
Research records requests
Sort, stamp, record and file a wide variety of legal and judicial materials
Read and route incoming mail and assemble files and other materials to facilitate reply
Respond to correspondence
Maintain high level of confidentiality
Receive and process paper filings, including on-site and in-person processing
Facilitate adherence of business operating hours and court schedules, including arriving punctually and on time for work
Cross train in other areas to perform the work of others for vacations, illness, etc.
Perform related functions as required