Auditor's Office - Deputy Auditor Clerk

Vigo County, Indiana•Terre Haute, IN

3d•Onsite

About The Position

Providing administrative support for department operations and delivering professional customer service to the public. Assists taxpayers with inquiries regarding tax sales, including the purchase and redemption of properties, and maintains county property tax records to ensure accurate billing. Calculates property taxes and provides guidance on available deductions, exemptions, and related property tax processes, assisting customers both by telephone and at the public service counter.

Requirements

High school diploma or GED and moderate experience.
Ability to meet all Department hiring requirements, including passage of a drug test and criminal background check.
Working knowledge of standard office policies and procedures and Department computer systems and related programs, and ability to apply such knowledge to a variety of interrelated processes, tasks and operations.
Working knowledge of and ability to comprehend a variety of reference books and manuals, including, but not limited to, Indiana Code.
Knowledge of basic filing systems and ability to create and maintain Department files and records.
Ability to operate standard office equipment, including computer, typewriter, calculator, telephone, copier, and fax machine.
Ability to effectively communicate orally and in writing with co-workers, other County departments, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.
Ability to comply with all employer and department polices and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
Ability to provide public access to or maintain confidentiality of department records and information according to state requirements.
Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/difficult persons.

Responsibilities

Assists customers on the phone & at the department counter by explaining, filing, updating or removing property tax deductions from their property.
Assists with public interaction, responding to taxpayer inquiries and researching information. Explain and prepare deduction and exemption applications to taxpayer, including processing and filing forms.
Audit deductions for accurate and valid information required by law and request information from taxpayer as needed.
Assist in receiving deeds and sales disclosures for transfers of property and verify legal descriptions to be entered for property taxation. Process payments received for deeds and disburse receipts to customers.
Scans, copies and/or faxes forms as required by department procedures. Performs all other duties as assigned.