Deputy and Transformation Leader

EY•Atlanta, DC

7d•$192,900 - $433,900

About The Position

The EBO Deputy Leader – Enablement & Transformation is a senior member of the Enterprise Business Office (EBO) leadership team, reporting directly to the EBO Leader. The role serves as the EBO Leader’s designated deputy, sharing responsibility for the EBO’s strategic direction, integrated execution, and overall effectiveness. It exercises delegated authority across the EBO portfolio and provides leadership continuity when the EBO Leader is absent. The position leads horizontal enablement capabilities, including methods and governance, business intelligence and analytics, Technology / Enterprise Business Management (TBM / EBM) governance and product costing, and shared operational services for Resource Management, Software Asset Management, and Source 2 Pay Operations. Each shared service is led through its own team leader. The role partners with Technology, Finance, Procurement, Independence, Supplier Risk Assurance, Vendor Ecosystem Management (VEMO), and business leaders to establish consistent practices, enable AI-supported transformation, improve financial and operational transparency, and support data-informed decisions. The successful candidate brings enterprise vision, operational discipline, executive influence, and experience leading large-scale operations and transformation in complex organizations. The role is accountable for integrating the EBO into a cohesive, scalable business office and delivering measurable value to the organizations it serves. Specific annual targets are agreed with the EBO Leader.

Requirements

Advanced degree in Business Administration, Finance, Operations Management, Technology Management, or a related field, or equivalent professional experience.
At least 15 years of progressive leadership experience in technology, operations, finance, business management, or related disciplines.
At least seven years in operations, financial management, or a related leadership role.
Demonstrated experience leading large-scale business operations, governance, strategic planning, and transformation, including building and scaling enterprise processes, reporting capabilities, and shared services.
Experience owning or overseeing large-scale budgets, financial planning, forecasting, service costing, and performance management.
Ability to establish executive relationships, navigate complex organizations, and influence timely decisions, with strong negotiation, facilitation, and presentation skills.
Experience leading process harmonization, organizational change, and operating-model modernization in global, multicultural, matrixed environments.
Strong understanding of reporting, analytics, data governance, TBM / EBM, procurement and Source 2 Pay operations, software asset management, service management, and business operations.
Experience developing talent and leading teams through growth, change, and transformation, including coaching and succession planning.
Visible leadership skills and executive presence.
Ability to operate as a senior enterprise deputy, exercise sound judgment with delegated authority, represent executive leadership credibly, and maintain momentum across strategic and operational priorities.
Enterprise strategic thinking and ability to translate organizational objectives into scalable operating models, governance frameworks, and measurable outcomes.
Ability to lead visible, large-scale, complex transformation in a global, matrixed organization.
Strong business acumen across governance, operations, financial transparency, service delivery, and performance measurement.
Exceptional ability to influence and build consensus across levels, functions, and geographies, including constructively challenging convention.
Executive-level communication and storytelling tailored to diverse audiences.
Strong analytical and problem-solving capabilities, with commitment to data integrity and insight-led decision-making.
Decisiveness and foresight in setting priorities, managing trade-offs, anticipating risks, and communicating decisions clearly.
Mental agility, adaptability, and openness to feedback in a fast-paced, evolving environment.
Proficiency in Microsoft applications and other relevant technology and reporting tools.

Nice To Haves

Prior experience in a professional services organization.
Experience serving as a deputy, chief of staff, or second-in-command to a senior executive, or in an equivalent role with delegated enterprise authority.
Experience with TBM / EBM practices and the Apptio platform, including application beyond technology functions.
Experience leading enterprise shared services such as Resource Management, Software Asset Management, or Source 2 Pay Operations, including leading through other leaders in a layered organization.
Familiarity with AI-enabled business process transformation and operational modernization.

Responsibilities

Act as the EBO Leader’s designated deputy, exercise delegated decision authority, resolve issues within agreed parameters, and provide leadership continuity when required.
Partner with the EBO Leader on EBO strategy, operating priorities, investment decisions, organizational design, and operating-model evolution.
Represent the EBO Leader in senior leadership forums, governance bodies, and stakeholder engagements, making decisions and securing commitments on the EBO’s behalf.
Align priorities across the EBO leadership team, resolve cross-functional dependencies and competing demands, and ensure decisions lead to clear ownership and measurable outcomes.
Lead the EBO management rhythm, including leadership agendas, performance reviews, risk and dependency management, decision tracking, and follow-through.
Maintain an enterprise-wide view of EBO performance, financial position, capacity, talent, risks, and stakeholder commitments, and provide the EBO Leader with options, recommendations, and trade-offs.
Establish and govern methods, standards, processes, operating frameworks, decision rights, controls, escalation paths, and service delivery standards for consistent and accountable execution.
Drive process standardization, simplification, and automation across the EBO and supported functions.
Sponsor and govern operational transformation and AI-enabled process improvement from opportunity identification through sustained adoption.
Lead organizational change and adoption of new processes, tools, governance models, and ways of working.
Ensure EBO methods, platforms, and governance support technology and non-technology functions, including consistent planning, resource management, and financial transparency.
Assess EBO shared services—including Resource Management, Software Asset Management, and Source 2 Pay Operations—and identify improvements to efficiency, scalability, stakeholder experience, and business outcomes.
Define and execute EBO and supported-function strategies for business intelligence, analytics, reporting, and data governance.
Ensure data quality, consistency, accessibility, security, and stewardship through effective governance and controls.
Lead delivery of reporting, dashboards, and analytical capabilities, supported by common reporting standards, that provide actionable insights to leaders and service owners.
Define and report key performance indicators for EBO effectiveness, service performance, value realization, and strategic outcomes; promote data literacy and fact-based decision-making.
Govern the TBM / EBM capability and methodologies to ensure transparency, consistency, and sustainability across technology and business operations.
Provide strategic leadership for the Apptio platform, including governance, roadmap prioritization, controls, and adoption across technology and non-technology functions.
Define and maintain standardized product and service costing methodologies with Finance, Technology, product and service owners, and business stakeholders.
Oversee cost, consumption, and chargeback reporting, providing insights into cost drivers, financial trends, and business value for product, service, and investment decisions.
Provide executive leadership to the Resource Management team through its team leader; set direction, priorities, and performance expectations.
Establish enterprise resource-management practices for capacity planning, demand management, workforce optimization, and prioritization across EBO functions.
Improve visibility into resource allocation, capacity, and utilization; identify resource constraints, dependencies, and emerging capability needs.
Provide executive leadership to the Software Asset Management team through its team leader and oversee specialized licensing services for product owners, budget owners, VEMO, and Procurement across supported functions, currently CT, ET, and Information Security.
Govern Software Asset Management processes and operating models, including license portal administration, license re-harvesting, user surveys, and cost recovery.
Identify license optimization opportunities, cost savings, compliance gaps, and risks; oversee vendor audit readiness and defense, including contractual risk assessment, evidence gathering, and alignment with relevant stakeholders.
Partner with VEMO and Functional Business Office leaders on programs to improve license profiles and entitlements, create value, and reduce cost.
Provide executive leadership to Source 2 Pay Operations through its team leader and own the end-to-end operating strategy from sourcing request through vendor payment and financial reporting, in compliance with EY procurement and Independence policies.
Serve as senior liaison across Procurement, Independence, Supplier Risk Assurance, VEMO, Finance, and supported functions to promote a unified, client-service-oriented procurement approach.
Ensure integrity of contract and statement of work data and of contract management and reporting capabilities, including process and payment status transparency and proactive renewals.
Sponsor process improvement and automation across the Source 2 Pay lifecycle and lead change management as functions onboard to EBO processes.
Partner with Functional Business Office leaders on annual planning and monthly forecasting, communicating procurement activity’s impact on budgets and forecasts.
Serve as a trusted advisor to the EBO Leader and executive stakeholders, providing recommendations informed by operational, financial, and analytical insight.
Build partnerships across Technology, Finance, Operations, Product Management, and business functions to align priorities and drive collective outcomes.
Communicate complex concepts and business narratives clearly and credibly to executive audiences.
Lead, develop, and inspire high-performing teams, fostering accountability, inclusion, innovation, and continuous learning.
Strengthen the EBO leadership team and talent pipeline through coaching, succession planning, knowledge sharing, and capability building.