About The Position

At Pratt & Whitney, a global leader in advanced propulsion technology, we are seeking a highly motivated Customer Support Engineer to join our Military Engines Sustainment organization. In this role, you will support depot-level maintenance, overhaul, repair, and remanufacture of F117, F119, and F135 engines, with an initial focus on the F135 propulsion system. This is an onsite position located at US-OK-TINKER-AFB-CUST ~ 3001 Staff Dr ~ TINKER AFB.

Requirements

  • Bachelor’s Degree in related field with 5+ years of relevant experience; or an advanced degree in a related field with 3+ years of experience. An Associate's degree with 7+ years of experience may also be considered or 9+ years of relevant aviation/jet engine experience in lieu of a degree.
  • Experience to include ability to understand jet engine hardware performance and life-cycle durability concepts.
  • 2+ years of experience with depot maintenance and MRO concepts.
  • The ability to obtain and maintain a U.S. government issued security clearance is required.
  • U.S. citizenship is required, as only U.S. citizens are eligible.

Nice To Haves

  • Experience resolving technical issues in an engineering or maintenance environment.
  • Familiarity with Teamcenter, Webtop, SAP, or other engineering tools.
  • Knowledge of gas turbine operation, value-stream mapping, root-cause analysis, and mistake-proofing.
  • Prior experience with military jet engine logistics, repair, or an A&P certification.

Responsibilities

  • Support depot-level maintenance, overhaul, repair, and remanufacture activities for F117, F119, and F135 engines.
  • Interpret and develop manufacturing blueprints to support depot workflows.
  • Define and improve component repair strategies and technical dispositions.
  • Review, interpret, and analyze technical data related to engine performance and durability.
  • Coordinate with Fleet Management, Quality, Logistics, CIPTs, and Program Office teams.
  • Support lean initiatives and continuous improvement activities.
  • Develop standard work, process documentation, and supporting databases.
  • Provide technical support for hardware field issues, including root-cause analysis.
  • Participate in cross-functional communication and deliver technical presentations.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays
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