Deposit Support Specialist II

Meadows Bank•Las Vegas, NV

11d•Onsite

About The Position

Assist in the daily operations of the Deposit Operations department under the direct supervision of the Deposit Operations Manager within the guidance and directives as determined by the Operations Administrator. Responsibilities include, but are not limited to:

Requirements

Must possess a thorough knowledge of all functions related to Central Operations.
Position requires a strong comprehension of Bank policies, procedures and audit responsibilities.
Must possess the ability to read and comprehend detailed instructions, short correspondence and memos.
Exhibit the ability to write simple correspondence.
Must possess the ability to apply mathematical concepts, add, subtract, multiply and divide.
Demonstrate the capacity for completing tasks requiring a high level of attention to detail.
Apply common sense to carry out detailed but uninvolved written and verbal instructions.
Possess the ability to deal with problems involving a few concrete variables in standardized situations.
Able to understand and follow established Bank policies and procedures to ensure regulatory compliance and adequately train others in the compliance process.
Possess strong interpersonal skills to effectively communicate with supervisors and co-workers.
Demonstrate high degree of customer service skills to include the use of tact and diplomacy in daily interaction with internal and external customers.
Working knowledge of personal computers and bank operating systems to include new account and informational support programs e.g. Jack Henry, Microsoft Outlook, and Internet Explorer.
Operating knowledge with photocopiers, fax machines, postage meters, and adding machines.
High School Diploma or equivalent.
Minimum of (6) six months banking experience relating to bank operations.
APPLICANTS MUST BE IN GOOD STANDING IN THEIR CURRENT DEPARTMENT AND JOB POSITION FOR AT LEAST ONE YEAR.

Responsibilities

Answer incoming telephone calls.
Interacts with co-workers and customers relative to areas of concern involving all bank related accounts.
Process all exception items coordinating with branch management.
Supports all Bank departments such as Compliance, IT, Branches, Accounting, Loan Servicing, etc.
Process research requests.
Process ATM/Debit card orders and reorders.
Process ATM settlement/balancing.
Process research requests.
Complete Compliance assessments online per Bank regulations.
Process ATM Settlement/Balancing.
Assist with Reg E claims/disputes.
Process Collection items for recovery.
Handle CPS Fraud Alerts end-to-end.
Process legal demands.
Process and settle account reconciliation entries.
Process Fed items such as foreign checks, adjustments, etc.
Assist co-workers with training.
Special projects and all other duties as trained and assigned.