Deposit Services Specialist

ACNB BANK•Gettysburg, PA
•Onsite

About The Position

ACNB Bank is seeking a Deposit Services Specialist who can turn careful analysis, sound judgment, and disciplined execution into reliable outcomes for customers and the Bank. In this role, you will manage complex deposit-account activity, resolve exceptions, support colleagues, and help maintain a strong control environment. This is an opportunity for an experienced banking operations professional to expand their impact while developing deeper expertise in deposit services, risk management, and operational leadership.

Requirements

  • Two or more years of related experience, including at least one year as a Deposit Services Representative or in a similar role.
  • Working knowledge of deposit operations.
  • A record of accurate work, as well as strong analytical, problem-solving, prioritization, decision-making, communication, and organizational skills.
  • The ability to work independently within established procedures and controls while collaborating effectively across teams.
  • Comfort using standard office technology and learning deposit-related systems and applications.
  • A high school diploma or equivalent.

Nice To Haves

  • Knowledge of banking regulations is preferred.

Responsibilities

  • Complete routine account maintenance and transactions accurately and independently.
  • Execute account ownership changes, overdraft protection, automatic transfers, sweep-account maintenance, adjustments, refunds, correction entries, and related requests with complete documentation and proper authorization.
  • Research and close discrepancies, operational issues, out-of-balance conditions, and nonroutine customer-account matters promptly while balancing service, risk, and regulatory requirements.
  • Recognize, investigate, document, and escalate potential fraud, suspicious activity, unauthorized transactions, and other high-risk situations in accordance with established controls.
  • Maintain accurate, complete records and respond effectively to audit, examination, compliance-review, research, and testing requests.
  • Become a dependable escalation resource who can explain complex transactions, reinforce procedures, provide technical support, and help colleagues execute controls consistently.
  • Contribute to system administration, reporting, testing, workflow coordination, procedure enhancements, department initiatives, and special projects that improve service delivery.
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