Deposit Services Specialist - Danbury

Union Savings Bank - CT•Danbury, CT
•Onsite

About The Position

The Deposit Services Specialist provides operational support, with an emphasis on CIS-related functions including, but not limited to, new and updated deposit account and safe deposit review, return mail address changes, and monitoring of the Customer Source mailbox. In addition, this position ensures timely and accurate balancing of the Bank's net settlement and completes operational functions including, but not limited to, commercial customer transaction processing, HSA funding, and RVM maintenance.

Requirements

  • Operational support experience
  • CIS-related functions experience
  • New and updated deposit account review experience
  • Safe deposit review experience
  • Return mail address change experience
  • Customer Source mailbox monitoring experience
  • Net settlement balancing experience
  • Commercial customer transaction processing experience
  • HSA funding experience
  • RVM maintenance experience
  • Tax identification number change review experience
  • Record retention experience
  • Branch staff correspondence experience
  • Safe deposit box record review experience
  • Check adjustment request research and response experience
  • Deposit account verification assistance experience
  • Social Security Administration verification assistance experience

Responsibilities

  • Daily review of new and updated deposit account documentation.
  • Create address change workflows for all return mail notices.
  • Daily review of customer tax identification number changes.
  • Ongoing monitoring of the Customer Source mailbox.
  • Ensure accurate record retention of deposit account documentation.
  • Correspondence with branch staff, as needed, to ensure timely resolution of documentation errors.
  • Review all safe deposit box records, including documentation pertaining to new and amended boxes.
  • Perform daily balancing of the Bank's net settlement.
  • Research and respond to all incoming check adjustment requests, and coordinate with the Operations Help Desk Specialist on all outgoing check adjustments.
  • Maintain all applicable reports as necessary.
  • Perform daily processing of commercial customer deposits.
  • Process weekly HSA funding.
  • Daily RVM maintenance.
  • Provide ongoing support to the Operations Help Desk area.
  • Provide ongoing assistance with deposit account verifications.
  • Provide ongoing assistance with Social Security Administration verifications.
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