Deposit Services Specialist III

Beacon Bank•Lincoln, RI

10d•$52,000 - $90,498•Onsite

About The Position

The Deposit Services Specialist III works independently to perform day-to-day activities as well as handling the more complex activities and functions. Activities and functions may include but are not limited to: processing transactions and/or maintenance requests, executing financial and/or operational controls, user testing, release management, and workflow review. The Deposit Services Specialist III plays a key role as a subject matter expert supporting the team and other business lines.

Requirements

High School diploma or equivalent
Five or more years’ experience in Bank Deposit Operations
Strong problem solving and conflict management skills
Strong writing and presentation skills
Proven ability to orient, mentor and train others and interact with all levels of management
Detail oriented with strong planning skills and consistent follow through
Able to successfully balance conflicting priorities
Advanced knowledge of Microsoft Office, including proficiency in data manipulation (Excel, Access, etc.)
Highly self-motivated and directed, as well as a team contributor

Nice To Haves

Bachelors’ Degree Preferred

Responsibilities

Handle routine and more complex activities and functions, exceptions, and escalated situations
Processes financial transactions including non-post, overdrafts, account adjustments, and returned deposited items
Perform research and processes related to check affidavits
Process requests including statement research, tax form reprints received by internal and external parties.
Review reports and process necessary maintenance for Bank functions as necessary within Deposit Operations
Develop and provide functional expertise and advise on processes and controls
Communicate business, functional and data requirements related to processes
Subject matter expert between business units and inter-departmental or vendor personnel to resolve issues
Provide training to other team specialists on existing or new functionalities
Advise on potential operational impact related to new projects and system releases
Assist in the development of appropriate test plans/scripts and then subsequent testing of projects and releases
Review and advise on operational process flows, procedures and other training materials as well as keeping documentation up to date
Assist in gathering evidence for audit and exam requirements
Assist in issue management – issue identification, impact assessment, remediation efforts, and subsequent root cause analysis
Aware of regulatory requirements related to team processes and functions; assist in control updates to maintain compliance
Serve as liaison to other teams within the department as well as other business lines based on functional knowledge