Financial & Deposit Specialist

UNC-Chapel Hill • Chapel Hill, NC

1d • Hybrid

About The Position

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The position is a liaison between the Cashier’s Office, campus departments, and third-party payment plan providers. The Office of the University Cashier serves as the central repository for most of the university’s receipts. Most departments that receive funds accumulate those receipts in their offices and prepare daily cash transmittals through the Departmental Deposit System. The Financial & Deposit Specialist receives and validates these deposits and then compiles them into a single daily deposit to the State Treasurer’s account on behalf of the University. The Financial & Deposit Specialist also provides training by email, Teams, Zoom, or phone to departmental staff preparing these deposits. This position also manages the current student payment plans. From setting up the payment plans, handling customer service, and communications. This position shares responsibility for meeting a wide variety of customer service needs. Students and their benefactors visit, phone, and email our office for assistance with various questions and concerns. Staff must have a thorough understanding of student account fundamentals and be able to analyze a student account.

Requirements

• Thorough understanding of student account fundamentals.
• Ability to analyze a student account.

Responsibilities

• Receives and validates deposits from campus departments.
• Compiles departmental deposits into a single daily deposit to the State Treasurer’s account.
• Provides training to departmental staff on preparing deposits.
• Manages current student payment plans, including setup, customer service, and communications.
• Addresses customer service needs for students and benefactors regarding various questions and concerns.
• Analyzes student accounts to understand and resolve issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed