Deposit Services Associate I

MABREY BANKBixby, OK
Onsite

About The Position

As a Deposit Services Associate, you will work closely with others within the department to ensure various deadlines are met on a daily basis. Our Deposit Services team is responsible for processing and resolving customer requests and problems accurately and timely. This is a full-time position. Usual days and hours are Monday through Friday, 8:00am to 4:30pm. Hours vary depending on business needs.

Requirements

  • High School Diploma or GED.
  • One-plus year of banking experience.
  • Proficiency in Microsoft products such as Office, Word, Excel, and PowerPoint and other job-related software programs.
  • Analytical and problem-solving skills.
  • Excellent interpersonal, verbal, and written communication skills.

Responsibilities

  • Perform a variety of Deposit Services functions, including exception processing, transaction research, legal requests, returns, and dispute resolution.
  • Review account activity and transactions to ensure compliance with Bank policies and procedures.
  • Verify and process electronic payment transactions, including wire transfers and ACH files.
  • Provide cross-functional support and backup for additional Deposit Services operations.

Benefits

  • Dedication to team member learning and development.
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