Deposit Product Analyst

Truist Bank•Charlotte, NC

2d•Onsite

About The Position

The Deposit Product Analyst develops solutions for deposit or debit products that increase revenue and efficiency, reduce risk, or create strategic advantage for Truist. The role gathers business insights; conducts analysis and validation; and proposes recommendations. It also supports strategic initiatives and critical day-to-day activities across deposit product management, including competitive benchmarking and performance monitoring. The position works broadly across the organization and requires teamwork and organizational skills. This is an office-centric role based in Charlotte or Atlanta, with a requirement to work in the office five days per week. The position is regular and requires English language fluency.

Requirements

Bachelor’s degree in a business-related major with a strong academic record, or equivalent education and related training.
Two to four years of work experience in banking or financial services, focused on business analytics, project management, or product management.
Strong partnership-building and collaboration skills.
Strong analytical skills and ability to generate recommendations based on analytics.
Demonstrated success working within cross-functional teams without formal authority.
Excellent written and verbal communication skills, including the ability to clearly convey insights and conclusions to peers and managers.
Ability to handle multiple priorities based on senior management direction.
Ability to initiate strategic analytics, work independently and as part of a team, and quickly adapt to new responsibilities.
Ability to follow risk management guidelines and procedures and identify and escalate risks.
Proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel occasionally overnight.
English language fluency.

Nice To Haves

At least two years of experience in consumer or small business deposits, debit card, or payments.
Understanding of and experience with client interaction and client management.
Experience working with data analytics partners.

Responsibilities

Develop reporting and monitor performance for sales production, balance growth, client acquisition and retention, net interest income, fee revenue, and overall revenue.
Develop and apply subject-matter expertise related to deposit and debit products.
Execute product development initiatives and other projects by analyzing business and user needs, documenting requirements, measuring performance, and interpreting results to support profitable growth, operational soundness, or regulatory compliance.
Partner in executing marketing, promotional, and sales campaigns for deposit and debit products to drive client acquisition, deepening, and retention.
Work with Channel Leaders, Complaints partners, and Enablement teams to research and resolve client issues and create product and process documents for teammate training.
Build working relationships with partners across Marketing, Legal, Risk, Compliance, Distribution, Servicing, Operations, Analytics, and Technology.
Work effectively with cross-functional teams to achieve strategic outcomes.
Partner with analytics teams to analyze client behavior and needs.
Research competitor products.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division