Deposit Operations Support Specialist

German American Bank•Jasper, IN

12d•Onsite

About The Position

Are you detail-oriented, team-focused, and ready to start or grow your career in financial services? As a Deposit Operations Support Specialist you will work behind the scenes to help keep our front line running smoothly. In this role you will process e-form requests, work through a ticket queue, answer questions from front line team members, review reports for accuracy and compliance and support various operational processes to ensure our banking services run efficiently.

Requirements

Attention to detail and accuracy
Strong time management skills
Excellent verbal and written communication skills
Contribute to a positive team culture
Strong working knowledge of computers and a desire to learn new software.

Nice To Haves

General banking knowledge and/or experience in a professional setting
Moderate or advanced Excel skills

Responsibilities

Provide support to branch personnel and back-end processes.
Work with daily reports, note exceptions, and communicate back to the branch or call center.
Partner with Fiserv on dispute processing and chargebacks.
Review documentation, process account verifications, auto-transfer and over draft files, charge-offs, recoveries and savings bonds while maintaining confidentiality.

Benefits

Medical, dental, vision, STD, LTD, Life insurance, etc.
17 days paid time off
11 paid holidays
Bereavement leave
Education Assistance Program
Paid family bonding leave
Wellness benefits
Life event coverage
Service awards
Financial benefits including 401(k) match, stock purchase plan and more
Logo wear discounts
National and local discounts on everything from computers and vacations to phones and retail shopping.
Free checking account, checks and discounted bank services