Deposit Operations Sr Specialist

Texas Capital Bank•Richardson, TX

14d

About The Position

The Deposit Operations Senior Specialist is responsible for the daily processing of ACH transactions and monitoring of ACH file processing. The responsibilities include processing of ACH manual returns as needed, ACH stop payments, and ACH rejected entries in a timely manner while prioritizing other duties such as the handling of incoming inquiries from internal partners and external financial institutions. The Deposit Operation Senior Specialist will also assist with ACH origination and ACH service setup for the operations department.

Requirements

Minimum of 5 years banking operations experience
Proficiency in the use of MS Excel and Outlook required.
Proficiency in the use of PC software tools for reports, audits, and analysis, including knowledge of Fiserv products and Cash Management software.
Actively demonstrate strong oral and written communication skills in a professional and courteous manner when interacting with internal partners and external financial institutions
Must be able to think critically while analyzing and resolving any issues that arise
Ability to multi-task while performing effectively in a fast-paced environment
Able to prioritize daily tasks while paying attention to details effectively
Ability to work both independently and in a group environment
Ability to manage high volume work and problem solve at a consistent pace

Nice To Haves

Prior experience with ACH processing including basic knowledge of Nacha rules and regulation preferred

Responsibilities

Monitor the processing of ACH files to ensure any erroneous activity or failures are communicated quickly and effectively
Maintain and document daily ACH outgoing files for accuracy, review, and record retention
Accurately process daily ACH tasks, which includes non-post items, stop payments, and returns
Assist with preparation and gathering of daily ACH reports for review and approval from management
Process ACH reclamations accordingly
Process and review daily ACH origination and service setup, modifications, and deletions
Respond promptly and courteously to daily inquiries from internal partners
Respond promptly and courteously to external financial institutions while adhering to any deadlines for the department or per Nacha rules and regulations
Support management with various operational duties and responsibilities
Other duties as assigned