Deposit Operations Specialist

Bank of Clarke•Berryville, VA

5d•Onsite

About The Position

The Operations Processing Specialist is responsible for a broad range of deposit operations functions, including account maintenance, returns processing, account research, balancing and reconciliation, regulatory compliance reviews, fraud monitoring, and legal request processing. Ensures the accuracy and integrity of customer accounts, transactions, reports, and daily operational processes while supporting internal and external customer needs.

Requirements

Very detail oriented
Word and Excel experience
Ability to understand and carry out verbal and written instructions
Strong communication and interpersonal skills as well as organizational and motivational skills
Ability to work independently and the initiative to learn new tasks
Knowledge of bank products, banking regulations, bank policies and procedures
Consistently demonstrate good work habits and attendance
Maintain high level of courtesy while interacting with co-workers and customers

Responsibilities

Review large dollar items, DDA restrictions, Reg CC holds, stop payments, CD posting journals, Notices of Action Taken, closed DDA/CDA accounts, branch capture, mobile deposits, and Guardian fraud alerts.
Process incoming and outgoing returns, account asset requests, DDA charge-offs, account adjustments/corrections, Federal Reserve adjustments, and legal requests including tax liens, garnishments, bankruptcies, and subpoenas.
Review and validate CIF, DDA, CDA, and SDA maintenance forms, new accounts, and signature cards; perform customer research and W-8 monitoring.
Prepare and distribute overdraft protection, Student Eagle, CD maturity, dormant account, change of address, transfer, and loan past due notices, as well as CD interest checks.
Balance and process IRAs in Wolters Kluwer; complete the monthly IOLTA remittance report.
Manage mail operations, including sorting incoming mail and processing undeliverable mail.
Download, balance, repair, transmit, upload, export, and reconcile ECL, RDC, MDC, teller, ATM, and IRD files/batches; perform end-of-day processing and close the day in TCM.