Deposit Operations Specialist
Harborstone Credit Union•Lakewood, WA
•$20 - $30•Hybrid
About The Position
The Deposit Operations Specialist plays a critical role in ensuring the accuracy, integrity, and efficiency of Harborstone's payment processing and deposit operations. This position is responsible for daily operational functions, researching and resolving exceptions, supporting branch and business teams, and maintaining compliance with applicable regulations, policies, and procedures.
Requirements
- High school diploma or equivalent required
- Minimum of two years of credit union, banking, or financial services experience required
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Ability to prioritize multiple tasks and meet deadlines
- Strong attention to detail and commitment to accuracy
- Ability to work independently and collaboratively within a team environment
- Communicate effectively in verbal, written, and electronic formats with internal and external stakeholders.
- Read, interpret, and respond to written and verbal information and instructions.
- Sit or stand for extended periods as required by business needs.
- Perform repetitive motions, including keyboarding and use of office equipment.
- Occasionally bend, reach, stoop, or lift items weighing up to 20 pounds.
- Navigate office environments and move between workstations, meeting rooms, and service areas.
- Travel occasionally as needed to support business operations.
Nice To Haves
- Experience in payment operations, deposit operations, or related back-office functions preferred
- Experience working with core banking systems and payment platforms is a plus
Responsibilities
- Perform critical daily payment and deposit operations functions accurately and on schedule.
- Process and reconcile ACH transactions, wire transfers, cash letters, check adjustments, and cash inventory activities.
- Support debit and credit card operations, including exception processing and reconciliation.
- Manage mail processing and other operational workflows essential to department success.
- Investigate and resolve transaction exceptions and operational discrepancies.
- Respond to account-related requests and inquiries in a timely manner.
- Process and respond to verifications of deposit, subpoenas, garnishments, levies, and related requests.
- Assist with specialized account administration, including IRA and decedent account processing.
- Provide operational support to branch teams and Cash Management.
- Assist with digital payment services, including Zelle®, Bill Pay, and Account-to-Account Transfers.
- Partner across departments to ensure efficient service delivery and positive member experiences.
- Perform all duties in accordance with Harborstone policies, procedures, and regulatory requirements.
- Maintain accurate records and documentation.
- Support operational risk mitigation through adherence to established controls and processes.
Benefits
- 401(k) with employer match
- Medical, dental, and vision insurance
- Employer contribution toward dependent medical premiums
- Generous paid time off and paid holidays
- Professional development and career advancement opportunities
- Employee appreciation and recognition programs
- Discounted employee financial products and services
- A mission-driven workplace focused on making a difference
- A supportive culture that promotes work-life balance and employee well-being
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
