Deposit Operations Specialist I

First Southern Bank • Florence, AL

1d

About The Position

First Southern Bank’s mission is to deliver valuable and tailored solutions to our broad family of customers in an environment of approachability and excellence. We are looking for a team member who is focused on delivering passionate and consistent excellence, being a great team player, and embracing a diversity of ideas. First Southern Bank is looking for a Deposit Operations Specialist I to join our team. The Deposit Operations Specialist’s responsibilities include providing assistance to customers, Bank personnel, and customer service representatives with account research, daily processing of wire transfers, ACH transaction, overdraft and exception items, various monitoring, processing, and reconciling data involving financial transactions and quality control review of new and existing accounts.

Requirements

• High School Diploma or GED
• Excellent computer and communication skills (in person, phone, and email)
• Experience with Excel and Word
• Ability to operate in a team environment to accomplish shared goals
• Ability to multi-task while working in a fast-paced environment while managing multiple demands
• Friendly, courteous, positive and professional disposition

Nice To Haves

• General banking knowledge and/or experience is preferred but not required

Responsibilities

• Provide support regarding online banking, debit card and account inquiries
• Process both incoming and outgoing wire transfers in accordance with Bank policy and procedures, as well as federal and state regulations
• Day-to-day support of deposit operational functions that may include, processing ACH files, working with mobile and ATM deposits and reviews, adjustments and returns
• Review of new and existing accounts to ensure adherence to the Bank’s policies and procedures, as well as state and federal regulations
• Monitor, process, and resolve disputes including processing of provisional credit and completion of correspondence during the investigation
• Review non-resident alien accounts, dormant accounts for escheatment to State of Alabama, and internal stale dated checks for notification and reissuance to customers
• Monitors and addresses all stop payments, return deposit items, ACH rejected transactions, and other posting issues on a daily basis as requested by customers or other departments
• Transmit currency/coin orders to FED; orders and process foreign currency orders
• Verifying reclamations and garnishments when received

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED