Deposit Operations Representative

Bank Of Springfield•Springfield, IL

1d•$35,000 - $40,000•Onsite

About The Position

The Operations Representative supports a variety of daily operational functions, including ATM and mobile deposit review, credit card operations, reporting, and departmental support. This position also serves as a backup resource for multiple areas within the department, helping to ensure efficient operations and exceptional service.

Requirements

High school diploma or equivalent required.
Proficiency in Microsoft Office applications, including Word and Excel.
Basic math and computer skills.
Strong attention to detail and organizational abilities.
Excellent verbal and written communication skills.
Strong interpersonal skills and the ability to work effectively with coworkers and management.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
Strong problem-solving and critical-thinking skills.
Ability to work independently and as part of a team.
Regular and reliable attendance required.

Nice To Haves

Previous banking experience preferred but not required.

Responsibilities

Complete ATM and Mobile Deposit reviews accurately and timely.
Perform Credit Card Operations functions and related processing activities.
Monitor ATMs for issues or outages and coordinate resolution efforts as needed.
Assist the Wire Department with daily processing and support tasks.
Provide backup support to the Lockbox Department as needed.
Support daily mail machine operations and processing.
Complete and maintain daily reports and online processing tasks.
Complete and maintain monthly reports and online processing tasks.
Collaborate effectively with team members to ensure operational efficiency and departmental coverage.
Perform additional duties and special projects as assigned.