Deposit Operations Representative III

Texas First Bank • Texas City, TX

2d • Onsite

About The Position

The Deposit Operations Representative III position at Texas First Bank is responsible for a variety of tasks, such as handling NSFs, stop payments, chargebacks, ACH disputes, unposted transactions, check returns, reclamations, wire transfers and other duties as assigned. This role requires independent decision-making and the ability to detect fraud patterns and suspicious activity. It also requires supporting retail staff. Must have knowledge of various banking regulations i.e. Reg E, Reg CC, Nacha Rules, etc.

Requirements

• High School diploma or equivalent
• Attention to detail and strong analytical skills
• Effective communication and organizational abilities
• Exceptional customer service skills
• Minimum 5 years in banking
• Proficiency in Microsoft Office applications
• Ability to operate various office equipment
• Knowledge of various banking regulations i.e. Reg E, Reg CC, Nacha Rules, etc.

Responsibilities

• Handling NSFs
• Handling stop payments
• Handling chargebacks
• Handling ACH disputes
• Handling unposted transactions
• Handling check returns
• Handling reclamations
• Handling wire transfers
• Other duties as assigned
• Detecting fraud patterns and suspicious activity
• Supporting retail staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED