Deployment Technician

EOS•Menlo Park, CA

2d•$21 - $23•Onsite

About The Position

The ITL Deployment Technician supports daily IT logistics and deployment operations. The role handles IT equipment, maintains accurate inventory records, supports provisioning and deployment activities, and helps fulfill client requests on time. It requires attention to detail, professionalism, adaptability, and customer service in a fast-paced operational environment. Daily onsite presence is required in Menlo Park, California. The technician may also travel to other company or client locations as business needs require.

Requirements

Proficiency in Microsoft Office or Google Workspace.
Strong attention to detail and organizational skills.
Effective time management in a fast-paced environment.
Strong verbal and written communication skills.
Team-oriented, collaborative mindset.
Professional, customer-focused approach.
Ability to lift and move up to 50 lbs.

Nice To Haves

Experience in logistics, warehousing, or manufacturing; preferred but not required.
Familiarity with inventory management systems.
Experience with a pallet jack or forklift; training is available.

Responsibilities

Deploy desktops, laptops, monitors, mobile devices, desk phones, and related IT equipment.
Provide desk-side support and basic troubleshooting where appropriate.
Safely handle and dispose of retired or damaged equipment.
Manage inventory levels within the deployment and logistics scope.
Maintain accurate asset traceability through inventory and data-entry systems.
Receive and process inbound hardware shipments.
Perform inventory cycle counts as directed by leadership.
Restock IT cabinets, lockers, and vending machines.
Support e-waste processing and donation requests.
Collect IT equipment from employees during upgrades, offboarding, and device refreshes.
Regularly monitor and maintain ticket queues, task queues, and service requests.
Coordinate equipment deliveries to meet operational deadlines and ensure deliveries are completed ahead of orientation or project deadlines.
Assist with desk moves, workstation setups, and office support activities.
Partner with inventory and logistics teams across multiple sites and regions.
Operate company-provided vehicles, when required, to transport IT equipment, materials, or supplies between supported locations.
Travel to other company or client locations as business needs require to provide operational or project support.
Maintain clean, organized, and audit-ready work areas.
Support operational improvement initiatives and additional projects as assigned by management.