Deployment Technician

Dymin Systems • Urbandale, IA

10d • Onsite

About The Position

We are seeking a motivated and experienced Deployment Technician to join our team. This role is responsible for supporting hardware and software deployments, coordinating device replacements, and assisting with large-scale technology migrations. The Deployment Technician installs workstations, networking equipment and other IT related devices while providing high-quality on-site support to clients.

Requirements

• Associate’s degree in Computer Science, Information Technology, or a related technical field (or equivalent experience)
• Minimum 2 years of experience in an IT support, deployment, or field technician role
• Strong problem-solving and analytical abilities
• Excellent communication, organization, and customer service skills
• Ability to lift and move equipment (generally 25–50 lbs) as needed for deployments
• Valid driver’s license and reliable transportation
• Iowa residents only
• Authorized to work in the U.S. without visa sponsorship

Responsibilities

• Participate in large-scale technology migration projects in collaboration with Projects Engineers.
• Install, configure, and upgrade workstations and peripherals for clients, ensuring proper setup and readiness.
• Provide on-site user education on basic device usage, security best practices, and self-service troubleshooting.
• Perform basic on-site troubleshooting, including network connectivity checks, Ethernet port locates, and peripheral diagnostics.
• Contribute to process improvements by partnering with team members to refine deployment workflows and documentation.
• Communicate with vendors and remote support teams to coordinate repairs, escalate issues, or manage equipment orders.
• Use basic hand tools and deployment equipment such as ladders, drills, crimpers, and cable toners safely and effectively.
• Participate in a rotating on-call schedule, typically once every six weeks, to provide after-hours support for escalations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree