Deployment Technician

TEKsystems•Saint Paul, MN

1d•$20 - $25•Onsite

About The Position

This is a Contract position based out of Saint Paul, MN. The role involves supporting various IT deployment tasks, including hardware and software configuration, troubleshooting, and assisting end-users with new devices. The position is ideal for recent graduates or former interns looking to gain experience in an enterprise IT environment. The company is a leader in Full-Stack Technology Services and Talent Services, partnering with clients to drive change and activate solutions.

Requirements

jamf
apple ios
Windows 10
windows 11
servicenow
sccm
autopatch
power bi
powerpoint
brightsign
Experience with Windows 11 migration or refresh projects.
Familiarity with BrightSign, media players, or headless computer upgrades.
Exposure to airport systems or working in a regulated environment.
Knowledge of Power BI or PowerPoint.

Nice To Haves

Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply.

Responsibilities

Replacing Mac Issues Apple phones and iPads at the various sites in the Twin Cities Metro area
Installing and configuring software, including reinstallation of licensed applications on replacement devices.
Enroll phones in JAMF MDM and assist with issues with syncing
Assist customers with backing up their data to the cloud and syncing back to replacement devices.
Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch as needed.
Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs.
Assisting customers in navigating the basics of their new devices be it Apple or Windows based on current OS.
Updating asset records in ServiceNow and helping to retire old equipment from our systems.
Following documented processes and offering suggestions when you see room for improvement.
Supporting Operational and Capital project rollouts and refresh efforts across all locations.
Installing large format displays, headless computer systems, or automation systems in Airline or passenger-facing environments
Partnering with the IT team, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for Operating or Capital efforts.
Other duties as required by the Supervisor, Project Leader, or Client Services Analyst.