Deployment Specialist I
About The Position
The Deployment Specialist I installs select Medication Management Solution products and supports successful deployments and customer outcomes through clinical and technical proficiency. The role works collaboratively with cross-functional Solution Deployment project teams and customer teams. Projects may involve installing a single product or expanding multiple products in customer facilities. The position is home based, with daily travel to local customers and regional overnight travel, potentially up to 100% overnight travel. Flexible working hours, including some nights and weekends, are required.
Requirements
- Associate degree or at least 1 year of relevant work experience.
- Understanding of and demonstrated proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and OneNote.
- Demonstrated emotional intelligence, ability to self-manage, and ability to work well with others.
- Flexibility and adaptability, ability to manage ambiguity, and resilience.
- Valid driver's license and ability to meet BD auto safety standards.
- Upon hire, provide proof of and maintain current immunizations, and obtain additional immunizations as appropriate for customer-site access. Minimum proofs include Hepatitis B, current-year influenza, MMR, varicella, annual TB/PPD, and Tetanus/Diphtheria/Pertussis, plus any additional customer vendor credentialing requirements.
- Ability to lift a minimum of 40 lbs.
- Ability to push, pull, stoop, bend, and lift.
- Ability to work flexible hours, including some nights and weekends, and travel overnight up to 100%.
Nice To Haves
- Bachelor’s degree.
- Experience in a healthcare environment with technical involvement and computerized system applications.
- Dispensing software technology experience.
- Exposure to clinical software applications, including BD Medication Solutions Dispensing products.
- Project management experience with small to medium projects.
- Experience with HIS/PIS systems and pharmacy and nursing workflow.
- Residence close to a major airport is considered ideal.
Responsibilities
- Complete deployment specialist training plans and demonstrate competency in installing and supporting BD Solution hardware and software.
- Install specified equipment at customer sites, including building and setting up hardware and software, training customer stakeholders, and supporting Go Live activities.
- Follow BD Medication Solutions product implementation methodologies and tools.
- Provide problem solving, troubleshooting, and system consultation for clients as needed.
- Manage project escalations to achieve favorable outcomes.
- Complete internal company and project documentation on time.
- Perform additional assigned tasks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
