Deployment Lead, West Coast

Anduril • Irvine, CA

5d • Onsite

About The Position

In your role as a Mission Operations Deployment Lead, you are responsible for delivering and sustaining a CUAS capability that meets our customers’ mission requirements and exceeds their expectations. You fulfill this responsibility through rigorous operational execution, orientation to details, proactive communication, deep mission understanding, and hard-won product expertise. You feel ownership over the health and performance of all assets and technologies deployed to your customers and users, and ensure that the system delivers when they need it most. You represent Anduril to our customers, building their confidence and trust through your professionalism and commitment to excellence. You also represent our customers back to Anduril, communicating user feedback and lessons learned to continuously improve our product and our team in response to evolving mission needs. Above all, you set the standard for what good looks like for your customer, and you rally your Anduril teammates to meet that standard every single day.

Requirements

• Advanced degree or 4+ years experience in a technical field
• Deep interest in national security issues and defense technologies, with a commitment to lifelong learning
• Proven customer-facing program management and/or systems engineering experience, preferably in the defense, national security, or aerospace domain
• Proven experience leading a team of peers to field hardware or software products to real operating environments
• Ability to travel up to 50% of the year
• Must have experience demonstrating an ability to lead tech enabled teams while building a culture of influence through relationships
• Brings innovative solutions for strategic impact to issues challenging the organization and customer alike
• Highly effective with coordinating cross-functional teams and subject matter experts of engineers, operations, logistics, etc. to rally in the accomplishment of a unified goal
• Innovates and drives improvements across disciplines with a proven ability to design, develop, implement, and evaluate processes relating to project management and customer relationship building
• Adept at listening, consolidating, interpreting, and then communicating subjective material into the objective for the benefit of the team
• Is a creative problem solver that is energetic and relentlessly curious

Nice To Haves

• Integrity and character beyond reproach
• Service oriented mindset
• Knows how to do things that produce results
• Curious, inquisitive, humble, and eager to learn
• Track record of running in the direction of hard things
• Feels called to do more

Responsibilities

• Do whatever it takes to achieve mission success for Anduril and our customers.
• Manage every step of the deployment process, from site survey to testing, pack-out, installation, training, and sustainment.
• Build trust with customers, users, and Anduril teammates through effective communication, positive attitude, and follow-through.
• Internalize our customers’ priorities and requirements through careful listening and observation.
• Develop plans that build their confidence in, and understanding of, our capability.
• Provide high-quality training and support with empathy and responsiveness.
• Develop relationships across the organization to operate effectively.
• Communicate honestly and directly, both in writing and in speech.
• Develop a deep knowledge of your customer’s mission requirements, including the nature of the threats they face, regulatory challenges, resource constraints, and rules of engagement.
• Become a CUAS subject matter expert and the voice of the customer, capable of effectively communicating requirements and CONOPS to Anduril engineers.
• Develop a thorough understanding of the capabilities and limitations of Anduril’s CUAS Family of Systems.
• Plan and execute complex hardware movements, site installations.
• Perform Tier 1 troubleshooting and user engagements.
• Handle issue resolution and escalation, reporting.
• Communicate plans and timelines to the customer and to internal counterparts.
• Lead an integrated team to deliver capability, create focus, drive execution.
• Manage customer and stakeholder expectations and relationships.
• Support large DoW Program of requirements and submit accurate and timely information on deadline.

Benefits

• Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package.
• Top-tier benefits for full-time employees, including: comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree