Deployment & Applications Engineer

Wonder Group • Boston, MA

8d • Onsite

About The Position

Wonder is hiring a Robotics Deployment & Applications Engineer to support deployment of its Infinite Kitchens across the country and develop customer solutions in the lab. The role is based in Boston and involves up to 75% travel to deployment sites. When not actively deployed, the position requires working in the office five days per week.

The engineer leads onsite deployments, coordinates internal teams, general contractors, and external vendors, and helps identify and resolve project risks. Between deployments, the role works with hardware and software engineers on projects, tests, and product development. The engineer also builds prototypes and test plans, manages internal product testing, improves deployment and maintenance processes and documentation, and leads and mentors a small technician team.

Requirements

• At least 2 years of experience leading technical teams onsite in fast-paced, deadline-driven environments.
• Bachelor’s degree in Engineering, Operations Management, or a related field.
• Strong communication and collaboration skills, including working with internal teams and third parties.
• Ability to reprioritize tasks dynamically in fast-paced environments.
• Ability to build strong relationships with teams.
• Adaptability and ability to establish clear paths and objectives for ambiguous requests and environments.
• High proficiency with project management tools and techniques, such as Jira.
• Meticulous attention to detail and documentation, with a focus on completing tasks efficiently and continuously optimizing processes.
• Strong knowledge of industrial automation systems and their deployment in commercial environments.
• Ability to work under pressure and travel flexibly to deployment sites as needed.
• Continuous-improvement mindset.

Responsibilities

• Lead onsite deployments of Infinite Kitchens.
• Act as the primary onsite contact during deployments, coordinating internal teams, the general contractor, and external vendors.
• Identify and address potential risks or roadblocks to support smooth project execution.
• Build and improve project management and tracking systems for deployments and maintenance.
• Improve deployment and maintenance processes and documentation to increase efficiency and quality.
• Collaborate with project managers and maintenance teams on long-term improvement initiatives.
• Work with hardware and software engineers in the lab on new projects, tests, and product development between deployments.
• Learn internal software tools and suggest improvements.
• Build prototypes and create test plans with the Engineering team.
• Project manage and execute internal tests of new and existing products.
• Lead and mentor a small team of technicians.

Benefits

• Competitive compensation package with equity
• 401(k)
• Choice of medical plans
• Choice of dental plans
• Choice of vision plans
• Company-paid short-term disability coverage
• Company-paid long-term disability coverage
• Paid time off, including flexible time off for exempt employees
• Paid vacation for non-exempt employees
• Paid sick leave in compliance with applicable law
• Paid parental leave
• Discounted meals
• Exclusive perks across the Wonder family of brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level