Deployment & Applications Engineer
About The Position
Wonder is seeking a Robotics Deployment & Applications Engineer to support deployment of its Infinite Kitchens across the country and develop customer solutions in the lab. The role leads onsite deployments and acts as the primary onsite contact, coordinating internal teams, general contractors, and external vendors. It also supports laboratory projects, testing, and product development between deployments, including prototyping, test planning, and project-managing internal tests. The engineer leads and mentors a small team of technicians and helps improve deployment, maintenance, project-tracking, and documentation processes. The position is based in Boston, Massachusetts, requires up to 75% travel to deployment sites, and requires five days per week in the office when not actively deployed. The salary range for Massachusetts is $102,000–$121,500 per year. Compensation may vary by location and candidate qualifications.
Requirements
- At least 2 years of experience leading technical teams onsite in fast-paced, deadline-driven environments.
- Bachelor’s degree in Engineering, Operations Management, or a related field.
- Knowledge of industrial automation systems and their deployment in commercial environments.
- Strong communication and relationship-building skills for collaboration with internal teams and third parties.
- Ability to reprioritize tasks dynamically in fast-paced environments.
- Ability to learn quickly and support laboratory testing and product development.
- Adaptability and ability to establish clear paths and objectives for ambiguous requests and environments.
- Proficiency with project management tools and techniques, such as Jira.
- Meticulous attention to detail and strong documentation, task-tracking, and process-optimization skills.
- Ability to work under pressure and travel flexibly to deployment sites as needed.
- Five days per week in the office when not actively on a deployment.
Responsibilities
- Lead onsite deployments of Infinite Kitchens.
- Serve as the primary onsite point of contact during deployments, coordinating internal teams, the general contractor, and external vendors.
- Identify and address potential risks or roadblocks to ensure smooth project execution.
- Build and improve project management and tracking systems for deployments and maintenance.
- Improve deployment and maintenance processes and documentation to increase efficiency and quality.
- Collaborate with project managers and maintenance teams on long-term improvement initiatives.
- Work with Hardware and Software Engineers in the lab on new projects, tests, and product development between deployments.
- Learn internal software tools and suggest improvements.
- Build prototypes and create test plans with the Engineering team.
- Project-manage and execute internal tests of new and existing products.
- Lead and mentor a small team of technicians.
Benefits
- Equity as part of a competitive compensation package.
- 401(k).
- Choice of medical, dental, and vision plans.
- Company-paid short- and long-term disability coverage.
- Paid time off, including flexible time off for exempt employees.
- Paid vacation for non-exempt employees.
- Paid sick leave in compliance with applicable law.
- Paid parental leave.
- Discounted meals and exclusive perks across the Wonder family of brands.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
