Departmental Technician 7-10
About The Position
The Special Taxes Division is seeking a motivated, service-oriented individual to join our team as a Departmental Technician. This role is ideal for someone who excels at managing multiple tasks, setting priorities, working independently, and identifying opportunities for improvement. As we continue building a new division with evolving procedures and processes, we are looking for someone who is adaptable, open to change, and eager to contribute to shaping efficient and effective workflows. Our division values initiative, teamwork, innovation, and originality, and we are committed to supporting the growth and development of every employee. This position supports the Marijuana Retailers Excise Tax, Wholesale Marijuana Tax, and Heavy Equipment Owners Excise Tax sections. The work involves a wide range of responsibilities and offers meaningful opportunities for growth. The preferred candidate for this job will have the following skills: Ability to research information and provide recommendations to enhance operations. Strong written and verbal communication skills, with the ability to assist customers and resolve inquiries by phone and email. Ability to facilitate training as needed. Strong problem-solving skills with a positive, customer-focused mindset. Demonstrated commitment to providing excellent customer service. If this job sounds like a good fit for you and you want to work in an environment where you are valued, please consider applying today.
Requirements
- Completion of high school.
- Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service.
- Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
- Departmental Technician E9: One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service OR One year of experience performing administrative support activities equivalent to the 9-level in state service OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
- Departmental Technician 10: Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service OR Two years of experience performing administrative support activities equivalent to the 9-level in state service OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.
Nice To Haves
- Ability to research information and provide recommendations to enhance operations.
- Strong written and verbal communication skills, with the ability to assist customers and resolve inquiries by phone and email.
- Ability to facilitate training as needed.
- Strong problem-solving skills with a positive, customer-focused mindset.
- Demonstrated commitment to providing excellent customer service.
- Adaptable, open to change, and eager to contribute to shaping efficient and effective workflows.
- Initiative, teamwork, innovation, and originality.
Responsibilities
- Research information and provide recommendations to enhance operations.
- Assist customers and resolve inquiries by phone and email.
- Facilitate training as needed.
Benefits
- Support for growth and development of every employee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
