Departmental Analyst 9-P11 - DVS Compensation/Program Analyst

State of Michigan•Lansing, MI

5d•Hybrid

About The Position

The Michigan Department of Health and Human Services (MDHHS) is seeking a Departmental Analyst to serve as an entry-level analyst in the crime victim compensation program. The position is responsible for adhering to legislative statutes to conduct investigations of submitted documentation, provide financial assistance to victims of crime, and report to the Crime Victim Services Commission. Adjudication of claims involves reviewing claim applications, police reports, medical records, employment verification, medical billings, insurance benefit statements, and other documents. The analyst will maintain contact with victims and claimants to provide status updates and draft written recommendations to award or deny claims based on provided documentation, legislative statutes, and investigation findings. Additionally, the position will develop and introduce recommendations for procedural changes with policy implications to the program director and commission members.

Requirements

Possession of a bachelor’s degree in any major.
Departmental Analyst 9: No specific type or amount of experience required.
Departmental Analyst 10: One year of professional experience.
Departmental Analyst P11: Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Must apply online via NEOGOV.
Relevant experience and/or education must be documented in resume, transcript and/or application.
Attach a resume identifying specific experience and dates of employment (month and year, hours per week).
Attach a cover letter.
If applicable, attach a copy of an official transcript(s) (scanned copies accepted; web-based, internet, or unofficial copies are not accepted).
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications.
If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including: A secure work location that allows privacy and prevents distractions. A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload. Suitable lighting, furniture, and utilities.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process.

Responsibilities

Conduct investigations of submitted documentation according to legislative statute.
Provide financial assistance to victims of crime.
Report to the Crime Victim Services Commission.
Review claim applications, police reports, medical records, employment verification and documentation, medical billings, insurance benefit statements, and other documents.
Maintain contact with the victim and claimant to keep them updated on the status of their claim.
Draft written recommendations to either award or deny claims based upon the documentation provided, legislative statute, and other information provided during the investigation.
Develop and introduce recommendations of procedural changes that have policy implications to the program director and commission members.