Departmental Analyst (Trainee) 9-P11

State of Michigan•Lansing, MI

5d•Hybrid

About The Position

This position is responsible for supporting the programs, initiatives and services of the System Security, Risk and Compliance Section within the Office of the Chief Technology Officer. The primary responsibilities of this position include performing research and data analysis, compiling and reconciling program metrics, and providing recommendations to SRC management and OCTO executive leadership on process improvements which enhance program service delivery. The SRC Business Analyst will compile, analyze, and reconcile security, risk and compliance metrics related to enterprise IT infrastructure in coordination with, and support of, SRC service areas, customers, stakeholders and partners. This position will be responsible for maintaining, implementing, and/or evaluating service area training, documentation, and standard operating procedures (SOPs) to ensure program quality, productivity, and adherence to service level agreements and department policy. This position will also be responsible for participating in special projects, delivering presentations, attending meetings, and working with peers and management to resolve issues and mitigate risk. This position will contribute to continuous improvement of SRC services by participating in workgroups, tracking and aligning metrics, and assisting in the development and implementation of the SRC section’s strategic goals.

Requirements

Possession of a bachelor's degree in any major.
Education level typically acquired through completion of high school.
Four years of experience as an advanced 9-level worker in an ECP Group One classification.
OR Three years of experience as an E9, E10, or E11-level worker in an ECP Group One classification.
OR Two years of experience as an experienced level worker in an ECP Group One technician or paraprofessional classification.
OR Two years of experience as a first-line supervisor in an ECP Group Three classification.
OR One year of experience as a second-line supervisor in an ECP Group Three classification.
College credits may be substituted on a proportional basis (one year of college education may substitute for one quarter of the required experience) for up to one half of the required experience.
Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.
Attach a detailed resume and cover letter.
If applicable, attach a copy of your official college transcripts and/or foreign degree evaluation with your application.
Applicants who possess foreign degrees must have their academic credentials evaluated or converted into U.S.educational equivalents.
All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment.
Criminal and driving records will also be checked if applicable.
DTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment.
To be appointed by DTMB, an applicant must be currently authorized to work in the United States for any employer.

Nice To Haves

If applicable, attach a copy of your official college transcripts and/or foreign degree evaluation with your application.

Responsibilities

Performing research and data analysis
Compiling and reconciling program metrics
Providing recommendations to SRC management and OCTO executive leadership on process improvements
Compiling, analyzing, and reconciling security, risk and compliance metrics related to enterprise IT infrastructure
Maintaining, implementing, and/or evaluating service area training, documentation, and standard operating procedures (SOPs)
Participating in special projects
Delivering presentations
Attending meetings
Working with peers and management to resolve issues and mitigate risk
Participating in workgroups
Tracking and aligning metrics
Assisting in the development and implementation of the SRC section’s strategic goals