Departmental Analyst 9-P11

State of Michigan•Lansing, MI

8d•Hybrid

About The Position

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as an Outreach Coordinator in the Office of Consumer Services. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan’s insurance and financial services industries. The right candidate will support Michigan consumers by developing and implementing educational programs on insurance and financial services, including no-fault automobile insurance. As an Outreach Coordinator, you will serve as the office’s primary resource for consumer education and will work with DIFS’ Office of Communications to draft educational materials and presentations on insurance and financial topics. This role also requires travel to deliver presentations and engage directly with consumers and external stakeholder groups, representing the department and providing clear, accessible information on key issues.

Requirements

Possession of a bachelor's degree in any major.
Departmental Analyst 9: No specific type or amount is required.
Departmental Analyst 10: One year of professional experience.
Departmental Analyst P11: Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

Nice To Haves

The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses.
The ability to thrive in a dynamic, collaborative, high-tech environment while demonstrating sound professional judgment and decision-making.
A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format.
The ability to communicate clearly orally, in writing, and in public speaking situations; the ability to develop compelling presentations.
The desire to work closely with colleagues and management to solve problems.
The ability to work well both independently and within a team.
Interest in helping others.
Desire to learn and grow as a professional.

Responsibilities

Develop and implement educational programs on insurance and financial services, including no-fault automobile insurance.
Serve as the office’s primary resource for consumer education.
Work with DIFS’ Office of Communications to draft educational materials and presentations on insurance and financial topics.
Travel to deliver presentations and engage directly with consumers and external stakeholder groups.
Represent the department and provide clear, accessible information on key issues.